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BorisMM's avatar
BorisMM
Aspirant
Nov 27, 2020
Solved

ReadyNas Volume inactive or dead

Sory of my english. I have a RN214 and RAID 10 encryptynt, after restart NAS say Volume is Inactive or Dead. 

Please Help

msdata.log

Personalities : [raid0] [raid1] [raid10] [raid6] [raid5] [raid4]
md127 : active raid10 sda3[0] sdd3[3] sdc3[2] sdb3[1]
3897329664 blocks super 1.2 64K chunks 2 near-copies [4/4] [UUUU]

md1 : active raid1 sda2[0] sdc2[2] sdb2[1]
523712 blocks super 1.2 [3/3] [UUU]

md0 : active raid1 sda1[4] sdd1[3] sdc1[6] sdb1[5]
4190208 blocks super 1.2 [4/4] [UUUU]

unused devices: <none>
/dev/md/0:
Version : 1.2
Creation Time : Fri Mar 9 18:02:42 2018
Raid Level : raid1
Array Size : 4190208 (4.00 GiB 4.29 GB)
Used Dev Size : 4190208 (4.00 GiB 4.29 GB)
Raid Devices : 4
Total Devices : 4
Persistence : Superblock is persistent

Update Time : Fri Nov 27 10:47:17 2020
State : clean
Active Devices : 4
Working Devices : 4
Failed Devices : 0
Spare Devices : 0

Name : 568ac913:0 (local to host 568ac913)
UUID : e614484a:c36f8540:efe607d1:f001c5c7
Events : 179

Number Major Minor RaidDevice State
4 8 1 0 active sync /dev/sda1
5 8 17 1 active sync /dev/sdb1
6 8 33 2 active sync /dev/sdc1
3 8 49 3 active sync /dev/sdd1
/dev/md/1:
Version : 1.2
Creation Time : Mon Mar 12 16:10:15 2018
Raid Level : raid1
Array Size : 523712 (511.44 MiB 536.28 MB)
Used Dev Size : 523712 (511.44 MiB 536.28 MB)
Raid Devices : 3
Total Devices : 3
Persistence : Superblock is persistent

Update Time : Thu Nov 26 16:09:12 2020
State : clean
Active Devices : 3
Working Devices : 3
Failed Devices : 0
Spare Devices : 0

Name : 568ac913:1 (local to host 568ac913)
UUID : a2f3f20b:49577d05:12713290:d385590c
Events : 19

Number Major Minor RaidDevice State
0 8 2 0 active sync /dev/sda2
1 8 18 1 active sync /dev/sdb2
2 8 34 2 active sync /dev/sdc2
/dev/md/DATA-0:
Version : 1.2
Creation Time : Mon Mar 12 10:36:52 2018
Raid Level : raid10
Array Size : 3897329664 (3716.78 GiB 3990.87 GB)
Used Dev Size : 1948664832 (1858.39 GiB 1995.43 GB)
Raid Devices : 4
Total Devices : 4
Persistence : Superblock is persistent

Update Time : Fri Nov 27 09:41:54 2020
State : clean
Active Devices : 4
Working Devices : 4
Failed Devices : 0
Spare Devices : 0

Layout : near=2
Chunk Size : 64K

Name : 568ac913:DATA-0 (local to host 568ac913)
UUID : 64bd0f1b:27243de7:b21c496f:6c6575fa
Events : 83

Number Major Minor RaidDevice State
0 8 3 0 active sync set-A /dev/sda3
1 8 19 1 active sync set-B /dev/sdb3
2 8 35 2 active sync set-A /dev/sdc3
3 8 51 3 active sync set-B /dev/sdd3

 

  • Thx, I can recover  my data. 

    Solution

    1. Do image my btrfs,   comand dd on terminal.

    2. Mount image,  program OSForensiks

    3. Recovery lost data.   Reclami file recovery or Recovery explorer profesional.  Recovery explorer best result.

5 Replies

Replies have been turned off for this discussion
    • StephenB's avatar
      StephenB
      Guru - Experienced User

      Please don't post your logs publicly - there is some privacy leakage.  I've redacted your download link.

       

      Do you have a backup of the data?

       

      There are btrfs errors on the volume that are preventing it from being mounted:

      Nov 27 10:01:59 SERVER_DB kernel: BTRFS: device label 568ac913:DATA devid 1 transid 872625 /dev/dm-0
      Nov 27 10:02:00 SERVER_DB kernel: BTRFS info (device dm-0): setting nodatasum
      Nov 27 10:02:00 SERVER_DB kernel: BTRFS info (device dm-0): has skinny extents
      Nov 27 10:02:00 SERVER_DB kernel: BTRFS error (device dm-0): bad tree block start 7909885094943733730 17950356111360
      Nov 27 10:02:00 SERVER_DB kernel: BTRFS error (device dm-0): bad tree block start 7909885094943733730 17950356111360
      Nov 27 10:02:00 SERVER_DB kernel: BTRFS warning (device dm-0): failed to read tree root
      Nov 27 10:02:00 SERVER_DB kernel: BTRFS error (device dm-0): bad tree block start 7909885094943733730 17950356111360
      Nov 27 10:02:00 SERVER_DB kernel: BTRFS error (device dm-0): bad tree block start 7909885094943733730 17950356111360
      Nov 27 10:02:00 SERVER_DB kernel: BTRFS warning (device dm-0): failed to read tree root
      Nov 27 10:02:00 SERVER_DB kernel: BTRFS error (device dm-0): bad tree block start 14399094478400985867 17950316724224
      Nov 27 10:02:00 SERVER_DB kernel: BTRFS error (device dm-0): bad tree block start 14399094478400985867 17950316724224
      Nov 27 10:02:00 SERVER_DB kernel: BTRFS warning (device dm-0): failed to read tree root
      Nov 27 10:02:00 SERVER_DB kernel: BTRFS error (device dm-0): bad tree block start 11221268990985196159 17950313840640
      Nov 27 10:02:00 SERVER_DB kernel: BTRFS error (device dm-0): bad tree block start 11221268990985196159 17950313840640
      Nov 27 10:02:00 SERVER_DB kernel: BTRFS warning (device dm-0): failed to read tree root
      Nov 27 10:02:00 SERVER_DB kernel: BTRFS error (device dm-0): bad tree block start 16618288268865450296 17950312431616
      Nov 27 10:02:00 SERVER_DB kernel: BTRFS error (device dm-0): bad tree block start 16618288268865450296 17950312431616
      Nov 27 10:02:00 SERVER_DB kernel: BTRFS warning (device dm-0): failed to read tree root
      Nov 27 10:02:00 SERVER_DB kernel: BTRFS error (device dm-0): open_ctree failed

      You could engage Netgear paid support for data recovery: https://kb.netgear.com/69/ReadyNAS-Data-Recovery-Diagnostics-Scope-of-Service 

       

      If you have linux skills, you could also use ssh and attempt to repair it yourself.

       

      • BorisMM's avatar
        BorisMM
        Aspirant

        How i can get Netgear paid support for data recovery ? 

         

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