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Forum Discussion
noreth
Aug 10, 2017Aspirant
Readynas RND2000 - Remote shows device offline even though it is connected and working
I have been using my Netgear Readynas RND2000 for a number of years and did have readynas remote connected and all was going well. Yes I did have to update the images and software versions to get it ...
StephenB
Aug 10, 2017Guru - Experienced User
noreth wrote:
I am not sure if my RND2000 is version 1 or 2 but suspect possibly v1 as my serial number starts with 1VB3 (?) ... I am running Radiator 4.1.16
You have a v1 (a v2 runs 5.3.x firmware).
From your symptoms, it sounds like you replaced both disks at once. Since the OS and the settings are on the disks, that would force the NAS to do a fresh factory install.
Likely your problem is that the rebuilt NAS is no longer connected to your ReadyRemote account. If you can't that get resolved, you could try putting in your old disks (power down the NAS), and then try replacing one disk at a time - waiting for resync to complete before you move on to the next. Replace the disk in the worst shape first. That will keep all your original settings.
But perhaps wait a bit first, and see if someone here can help you get Remote configured on the NAS. (I don't use it, so I can't help on that much).
noreth
Aug 10, 2017Aspirant
Thanks for you reply. You are correct I did replace both disks at the same time. My old drives were 500mb my new 1TB. If I put the old disk back will it then set the 1TB as max use 500mb or will that sort out when I put the second 1TB disk in ?
Also - I can't remember which of the two drives was 1 or 2. Does that matter ?
AND if I do have to resort to this as a fix should I insert the old drive into slot 1 not slot 2 ?
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