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Forum Discussion
Readynas RND2000 - Remote shows device offline even though it is connected and working
I have been using my Netgear Readynas RND2000 for a number of years and did have readynas remote connected and all was going well. Yes I did have to update the images and software versions to get it ...
noreth wrote:
I am not sure if my RND2000 is version 1 or 2 but suspect possibly v1 as my serial number starts with 1VB3 (?) ... I am running Radiator 4.1.16
You have a v1 (a v2 runs 5.3.x firmware).
From your symptoms, it sounds like you replaced both disks at once. Since the OS and the settings are on the disks, that would force the NAS to do a fresh factory install.
Likely your problem is that the rebuilt NAS is no longer connected to your ReadyRemote account. If you can't that get resolved, you could try putting in your old disks (power down the NAS), and then try replacing one disk at a time - waiting for resync to complete before you move on to the next. Replace the disk in the worst shape first. That will keep all your original settings.
But perhaps wait a bit first, and see if someone here can help you get Remote configured on the NAS. (I don't use it, so I can't help on that much).
Oops sorry - I see you have explained how to revert back to the original drives if need be. Thanks for that. Does it matter though which way around I put them in ie if I land up putting drive 2 into slot 1 ?
noreth wrote:
Oops sorry - I see you have explained how to revert back to the original drives if need be. Thanks for that. Does it matter though which way around I put them in ie if I land up putting drive 2 into slot 1 ?
It is best to put them into the right slots, but it should boot even if you get that wrong.
FWIW, if you connect the drives to a windows PC, you should be able to identify drive 1 with the windows disk manager. Drive 1 will show partitions (called "volumes" by the disk manager) over the whole drive. Disk 2 will have a large unpartitioned area.
I think I'm done trying to fix the connection - just wasting so much time trying to get it right. So I will tomorrow revert to the original drives and hope that the remote connection still works on them. Do I need to format the new drives before swapping them
StephenB wrote:
noreth wrote:Oops sorry - I see you have explained how to revert back to the original drives if need be. Thanks for that. Does it matter though which way around I put them in ie if I land up putting drive 2 into slot 1 ?
It is best to put them into the right slots, but it should boot even if you get that wrong.
FWIW, if you connect the drives to a windows PC, you should be able to identify drive 1 with the windows disk manager. Drive 1 will show partitions (called "volumes" by the disk manager) over the whole drive. Disk 2 will have a large unpartitioned area.
as suggested or can I just delete the data that is now on them from the incorrect swap over ?I'm wondering if the name of the NAS drive doesn't have something to do with my issue although I don't recall it being a problem before. Basically the Device name was set up as Host-Nas and appears as such along with the mac id in the readynas remote management screen.... however on the readynas remote desktop version it seems to pick up the name Host-NAS. Since I've read that it's case sensitive - I wonder if this is an issue although I'm not sure how to control it as the info is self populating. Do you know if I change the host name how to make sure it goes through to Readynas remote ?
Also if I can't get the connection to work on either my old or new drives...is there another simple solution that I can use to remotely access and map my readynas drive ?
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