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Forum Discussion
Readynas RND2000 - Remote shows device offline even though it is connected and working
I have been using my Netgear Readynas RND2000 for a number of years and did have readynas remote connected and all was going well. Yes I did have to update the images and software versions to get it ...
Oops sorry - I see you have explained how to revert back to the original drives if need be. Thanks for that. Does it matter though which way around I put them in ie if I land up putting drive 2 into slot 1 ?
noreth wrote:
Oops sorry - I see you have explained how to revert back to the original drives if need be. Thanks for that. Does it matter though which way around I put them in ie if I land up putting drive 2 into slot 1 ?
It is best to put them into the right slots, but it should boot even if you get that wrong.
FWIW, if you connect the drives to a windows PC, you should be able to identify drive 1 with the windows disk manager. Drive 1 will show partitions (called "volumes" by the disk manager) over the whole drive. Disk 2 will have a large unpartitioned area.
I think I'm done trying to fix the connection - just wasting so much time trying to get it right. So I will tomorrow revert to the original drives and hope that the remote connection still works on them. Do I need to format the new drives before swapping them
StephenB wrote:
noreth wrote:Oops sorry - I see you have explained how to revert back to the original drives if need be. Thanks for that. Does it matter though which way around I put them in ie if I land up putting drive 2 into slot 1 ?
It is best to put them into the right slots, but it should boot even if you get that wrong.
FWIW, if you connect the drives to a windows PC, you should be able to identify drive 1 with the windows disk manager. Drive 1 will show partitions (called "volumes" by the disk manager) over the whole drive. Disk 2 will have a large unpartitioned area.
as suggested or can I just delete the data that is now on them from the incorrect swap over ?
noreth wrote:
Do I need to format the new drives before swapping them
No. Just remove the disk in the worst shape, and then insert the first new drive. Do all this with the NAS running (don't power down).
Thanks for your help. I checked all the settings with both old and new drive pairs and the only difference was that Readynas Remote advanced settings device id in the old pair was NAS in caps and in the new pair was Nas. The only thing I can think is that the Netgear server could not match the device id with the host name ie even though it could see it, it wasn't the correct name so showed as offline. So yes - I went back to the original pair where the device id was recognised and online. I did the drive change the way you suggested and so far all is good and the device is now online through readynas remote. Whew - 3 days of mucking about over something now matter how much time I fiddled - I personally couldn't fix in the settings. I do appreciate your help :-)
I'm wondering if the name of the NAS drive doesn't have something to do with my issue although I don't recall it being a problem before. Basically the Device name was set up as Host-Nas and appears as such along with the mac id in the readynas remote management screen.... however on the readynas remote desktop version it seems to pick up the name Host-NAS. Since I've read that it's case sensitive - I wonder if this is an issue although I'm not sure how to control it as the info is self populating. Do you know if I change the host name how to make sure it goes through to Readynas remote ?
Also if I can't get the connection to work on either my old or new drives...is there another simple solution that I can use to remotely access and map my readynas drive ?
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