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Forum Discussion
CFR_JM
Jul 14, 2016Aspirant
Readynas RND4000-100NAS power failure / transfering old disk's to new Netgear NAS system
Been looking on the forum for about two days now and cant seem to find any information on fixing this Readynas RND4000-100nas i read a couple of different things but nothing to put a spot on solution...
StephenB
Jul 15, 2016Guru - Experienced User
The only information I have on that also says you need support to help: http://kb.netgear.com/app/answers/detail/a_id/29876?cid=wmt_netgear_organic You will need enough external storage to hold your data.
Perhaps try email, and see if you can get a case number assigned - then post that here.
CFR_JM
Jul 15, 2016Aspirant
Thanks StephenB, I finally go in contact with Netgear support through the chat and they mentioned using the data recovery option offered by them but I have to wait for my new Netgear NAS system to arrive before moving forward. So I am hoping they can help recover my data and possibly fix my old NAS. I did have a case number when I filled out the information online which was 27132008 and called multiple times over the phone and was transfered almost ten times and everytime I was transfered I would get hung up on. So I am grateful the chat worked out for now.
- StephenBJul 16, 2016Guru - Experienced User
I'm glad you got through. Let us know the result later on.
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