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ReadyNAS stopped syncing with OneDrive after reboot
This weekend, my NAS stopped syncing with OneDrive. I have seen other threads on similar topic (Dropbox, Amazon, etc), but none of the answers were helpful, so I apoligize for starting again. I h...
I FOUND A SOLUTION.
When OneDrive gives a login error, you can "reset" it thus:
1. Open ReadyNAS Admin page and log in.
2. Go to the Cloud tab at the top.
3. Microsoft OneDrive should be one of the offered apps.
At this point, the slide switch may be "OFF". For me, switching it back to ON merely repeated the Login Error. Do not change this Switch at this time.
4. Click "settings" under OneDrive.
5. Under "Sync Direction", select the MINUS Icon next to the GEAR icon.
6. A popup asks you to Confirm Deletion. Select "Yes"
7. Now go back to the OneDrive section on the ReadyNAS-Cloud screen and move the slide-switch back to ON.
8. This should prompt you to set up OneDrive again. Re-select the same original storage folder on your NAS. For me it was:
Local Path "/data/OneDrive"
Cloud Storage Path "/" (I chose the root folder on Microsoft OneDrive's website)
9. By choosing the prior (existing) folder on NAS when setting up again, I found that Microsoft began syncing again without any loss of data.
Again, thanks for the help, JohnCM. Maybe this will help others in the future.
By the way, after completing the above steps, the "Leave" button appeared. Apparently, what I did above replicated the Leave function manually.
JohnCM:
On the Cloud tab in Admin, I am looking at the "Microsoft OneDrive" section. My only choices are "Off/On" and "Settings". I see nothing useful under Settings. Also, since it will not stay "on" because of the authentication error, I don't have a "leave". I suppose you cannot Leave something that you are not currently connected to.
I am thinking that I just need to compeltely delete the mirror of OneDrive from the NAS and start over. Perhaps that will let me "log in" again. I think it is trying read the login information from the NAS OneDrive folder, and as long as there is a OneDrive folder, the NAS software will not allow me to go back one step and type in my login credentials again.
If I am right, then the "bug" that needs to be fixed in ReadyNAS is to offer me the option to reset/login again under the "Microsoft OneDrive" app, perhaps as a new choice under the "Settings" tab.
I had two days worth of work where I created new files and updated existing ones on the NAS device only. After this error, it took about 4 hours to locate everything that had been changed and copy those changes to another computer to re-sync with Microsoft. Quite an inconvience since I had to stop ALL work involving OneDrive (on any computer) until this was done to not intermix newer stuff and lose track of the 2-days of changes. At this point, it is probably easier to just delete and re-start on NAS. I was hoping that there was a simplier solution.
Thanks again for the help. I will re-post if the "delete and start over" resolves this issue. However, not knowing when the NAS might "glitch" again and render the copy of OneDrive useless does not instill confidence that the NAS can be relied upon as a "master" working copy of the files.
I FOUND A SOLUTION.
When OneDrive gives a login error, you can "reset" it thus:
1. Open ReadyNAS Admin page and log in.
2. Go to the Cloud tab at the top.
3. Microsoft OneDrive should be one of the offered apps.
At this point, the slide switch may be "OFF". For me, switching it back to ON merely repeated the Login Error. Do not change this Switch at this time.
4. Click "settings" under OneDrive.
5. Under "Sync Direction", select the MINUS Icon next to the GEAR icon.
6. A popup asks you to Confirm Deletion. Select "Yes"
7. Now go back to the OneDrive section on the ReadyNAS-Cloud screen and move the slide-switch back to ON.
8. This should prompt you to set up OneDrive again. Re-select the same original storage folder on your NAS. For me it was:
Local Path "/data/OneDrive"
Cloud Storage Path "/" (I chose the root folder on Microsoft OneDrive's website)
9. By choosing the prior (existing) folder on NAS when setting up again, I found that Microsoft began syncing again without any loss of data.
Again, thanks for the help, JohnCM. Maybe this will help others in the future.
By the way, after completing the above steps, the "Leave" button appeared. Apparently, what I did above replicated the Leave function manually.
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