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Forum Discussion
zero101
Mar 16, 2018Aspirant
ReadyNas stuck on Welcome screen
Hi there, After several years of faithfull service my RN51600 has developed a fault. After a recent power glitch my RN51600 never initalises past the Welcome screen, with its fan going at full s...
StephenB
Mar 16, 2018Guru - Experienced User
The hardware warranty on the RN516 is five years for the original purchaser. If you purchased one of the very early units your warranty might be expiring very soon. So perhaps start with verifying your warrranty status on my.netgear.com.
RAIDar should see the NAS if you power it up with no disks installed (and give you a no-disk status). If it isn't doing that (and maybe even if it is), then contact support for an RMA (my.netgear.com, click "my support", then "contact support", and then "replace my defective netgear product").
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