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Forum Discussion
ReadyNas stuck on Welcome screen
Hi there, After several years of faithfull service my RN51600 has developed a fault. After a recent power glitch my RN51600 never initalises past the Welcome screen, with its fan going at full s...
An alternative would be to go to www.netgear.com/support and fill out the Contact Us form for a hardware failure.
Support will ask for your Proof of Purchase so get that ready.
Let us know how you get on.
Hi there, unfortunately I can't find my original reciept and without proof of purchase support can't (won't) help me.
Even though I am the person who registered this device and the serial no will say how much warranty is left.
They will not even look at my NAS and quote for repair.
Since I live in Australia we do have consumer laws which prevent manufactures avoiding their obligations.
I have asked our local governments consumer protection department to step in.
Thanks for your help anyway.
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