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Forum Discussion
silvercue
Aug 15, 2011Aspirant
ReadyNas Ultra 2 - Installation Problems
Hi - just setting up my ReadyNas Ultra 2. I have purchsed 2x3TB Hitachi disks that are on recomended products list. I understand I may have to upgrade the firmward to see the larger disks, but no...
silvercue
Aug 16, 2011Aspirant
papabear - thanks.
I did know that was an option - the only problem is that I don't have any smaller drives available.
I *think* I have managed to sort it. I managed to upgrade firmware to the latest with the 3tb drive in. But I noticed it recognises the drive then, but only ~740 GB of it. I ended up doing muliple factory resets, adding the 2nd drive, resetting again and then the NAS recognised the 2 drives.
I left it with the yellow status light overnight as I beleived it was synching even though it did not state that in the RAIDar Info section. This morning looked OK, but not had time to try much. The status light is not green.
I have to say - I am very disapaointed with the documentation provided. I read the instructions from start to finish before I started and referred to them throughout - they told me absolutely nothing except check the compatibility list and follow the wizard. The manaul on the disc is not much better, so you have to come online - which is not always practical for some people working on a network.
Then the problem is that ALL of the KB article links I followed last night (password retreival, installing drives etc etc) are broken links, so I could only get help in this thread.
Although the help here is excellent (many thanks to all), it should not be like that for a very expensive product (to me anyway). The quality of docs is very, very poor and if I wasn't aware of this forum I would be stuck. For example I had already found out that I may need to upgrade firmware to use 3TB and read about it here. There is nothing in the documentation that helps with that.
I did know that was an option - the only problem is that I don't have any smaller drives available.
I *think* I have managed to sort it. I managed to upgrade firmware to the latest with the 3tb drive in. But I noticed it recognises the drive then, but only ~740 GB of it. I ended up doing muliple factory resets, adding the 2nd drive, resetting again and then the NAS recognised the 2 drives.
I left it with the yellow status light overnight as I beleived it was synching even though it did not state that in the RAIDar Info section. This morning looked OK, but not had time to try much. The status light is not green.
I have to say - I am very disapaointed with the documentation provided. I read the instructions from start to finish before I started and referred to them throughout - they told me absolutely nothing except check the compatibility list and follow the wizard. The manaul on the disc is not much better, so you have to come online - which is not always practical for some people working on a network.
Then the problem is that ALL of the KB article links I followed last night (password retreival, installing drives etc etc) are broken links, so I could only get help in this thread.
Although the help here is excellent (many thanks to all), it should not be like that for a very expensive product (to me anyway). The quality of docs is very, very poor and if I wasn't aware of this forum I would be stuck. For example I had already found out that I may need to upgrade firmware to use 3TB and read about it here. There is nothing in the documentation that helps with that.
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