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MaryT54's avatar
MaryT54
Aspirant
Aug 01, 2020
Solved

AC1600 R6260 installation problem

Hi - I just purchased the AC1600 R6260 wireless router and I cannot get it to connect to our internet when following the install instructions. The old router was working, so I know that the modem and cables are not the issue. I even called our internet provider and there are no problems on that end. Why isn't the internet connecting to this router? Please help!  Thanks, Mary

 

  • You can get to the admin console with all the router settings by plugging a computer into the router with an ethernet cable. Open a web browser and type in 192.168.1.1 and you will be prompted for a password and it will lead you through the setup. Default is user: admin password: password . If it doesn't recognize the internet after it leads you through the setup then try messing with the Internet IP settings I mentioned in the previous post.

     

    I know the struggle lol just dont give up! Once I got it working it actually increased my network speed by 3x.

12 Replies

  • > [...] when following the install instructions [...]

     

       Which "the install instructions"?

     

    > [...] The old router was working, [...]

     

       What was your "The old router?  Maker?  Model number?

     

    > [...] so I know that the modem and cables are not the issue. [...]

     

       What was your "the modem"?  Maker?  Model number?

     

    > [...] Why isn't the internet connecting to this router? [...]

     

       You do realize that the non-psychics in your audience can't see any
    of your equipment, or what you're doing, or what happens when you do it,
    right?

     

    > [...] Please help! [...]


       You first?  Here's a radical concept:

     

          https://en.wikipedia.org/wiki/RTFM

     

       Visit http://netgear.com/support , put in your model number, and look
    for Documentation.  Get the User Manual (at least).  Read.  Beyond the
    basic set-up instructions, look for the LED descriptions and
    "Troubleshoot".

    • MaryT54's avatar
      MaryT54
      Aspirant
      Your last paragraph would have been a sufficient reply.
      • antinode's avatar
        antinode
        Guru

        > Your last paragraph would have been a sufficient reply.

         

           I had no way of knowing that, either.  The preface was your own
        personally customized guide to asking a technical question, in case the
        product documentation was not enough on its own.  You can keep it for
        future reference.  You're welcome.

         

           Does that mean that you found a solution to the problem (whatever it
        was)?  (Care to share?)