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Forum Discussion
MaryT54
Aug 01, 2020Aspirant
AC1600 R6260 installation problem
Hi - I just purchased the AC1600 R6260 wireless router and I cannot get it to connect to our internet when following the install instructions. The old router was working, so I know that the modem and cables are not the issue. I even called our internet provider and there are no problems on that end. Why isn't the internet connecting to this router? Please help! Thanks, Mary
You can get to the admin console with all the router settings by plugging a computer into the router with an ethernet cable. Open a web browser and type in 192.168.1.1 and you will be prompted for a password and it will lead you through the setup. Default is user: admin password: password . If it doesn't recognize the internet after it leads you through the setup then try messing with the Internet IP settings I mentioned in the previous post.
I know the struggle lol just dont give up! Once I got it working it actually increased my network speed by 3x.
12 Replies
> [...] when following the install instructions [...]
Which "the install instructions"?
> [...] The old router was working, [...]
What was your "The old router? Maker? Model number?
> [...] so I know that the modem and cables are not the issue. [...]
What was your "the modem"? Maker? Model number?
> [...] Why isn't the internet connecting to this router? [...]
You do realize that the non-psychics in your audience can't see any
of your equipment, or what you're doing, or what happens when you do it,
right?> [...] Please help! [...]
You first? Here's a radical concept:https://en.wikipedia.org/wiki/RTFM
Visit http://netgear.com/support , put in your model number, and look
for Documentation. Get the User Manual (at least). Read. Beyond the
basic set-up instructions, look for the LED descriptions and
"Troubleshoot".- MaryT54AspirantYour last paragraph would have been a sufficient reply.
> Your last paragraph would have been a sufficient reply.
I had no way of knowing that, either. The preface was your own
personally customized guide to asking a technical question, in case the
product documentation was not enough on its own. You can keep it for
future reference. You're welcome.Does that mean that you found a solution to the problem (whatever it
was)? (Care to share?)