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Lham's avatar
Lham
Aspirant
Aug 19, 2015

readynas ultra 4 failed: volume not found. #25615160

Hi, My Ultra 4 failed after rebooting after a RAID scub and not the C: drive cannot be found. My case ID is #25615160   Can anyone advise how i can mount the drives so i can retrieve the data? ...
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ReadyNAS Ultra 4
StephenB's avatar
StephenB
Guru - Experienced User
Aug 19, 2015

Depending on the problem, you might not be able to mount the disks.  Can you provide more information on what support is telling you?

mdgm-ntgr's avatar
mdgm-ntgr
NETGEAR Employee Retired
Aug 19, 2015

Looking at the logs it looks like two disks have dropped out of one of the RAID-5 layers.

 

Do you have a backup?

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