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DirkFloor's avatar
DirkFloor
Aspirant
Nov 02, 2017
Solved

ReadyNAS Ultra 4 [X-RAID2] not rebuilding after inserting new disk in bay 1

Hello everybody,

After many years of joy using my NAS, 1 of my disks died (the one in bay 1). I immediately ordered new disks and hotswapped the faulty disk. But itś not rebuilding the raid!

I see a few times disk 1 is checked and then is passes the test! I see messages that disk 1 is used for rebuilding, but nothing happens.  I tried restarting, with and without the new disk, but again... nor rebuild.

 

I added my logs for if anyone needs more info. just replace the jpg with zip.

 

Can I manually start the rebuild ?

 

  • Just to let you all know.

     

    I backed up all my information and installed OS6. I even used my old "defective" drive for this, which seems fine now.

    NAS is now resynching, while I'm restoring some information on it already. System seems responsive enough.

     

    Hope everything stays fine.

     

    Have fun!

8 Replies

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  • StephenB's avatar
    StephenB
    Guru - Experienced User

    The SMART diagnostic isn't passing.

    ***** smartctl output for sda *****
    
    smartctl 5.42 2011-10-20 r3458 [x86_64-linux-2.6.37.6.RNx86_64.2.4] (local build)
    Copyright (C) 2002-11 by Bruce Allen, http://smartmontools.sourceforge.net
    
    Short INQUIRY response, skip product id
    A mandatory SMART command failed: exiting. To continue, add one or more '-T permissive' options.

    There are also I/O errors in kernel.log

    Oct 29 06:47:01 NASONE kernel: sd 0:0:0:0: [sda] Unhandled error code
    Oct 29 06:47:01 NASONE kernel: sd 0:0:0:0: [sda]  Result: hostbyte=DID_BAD_TARGET driverbyte=DRIVER_OK
    Oct 29 06:47:01 NASONE kernel: sd 0:0:0:0: [sda] CDB: Read(10): 28 00 00 80 00 48 00 00 02 00
    Oct 29 06:47:01 NASONE kernel: end_request: I/O error, dev sda, sector 8388680
    Oct 29 06:47:01 NASONE kernel: sd 0:0:0:0: [sda] Unhandled error code
    Oct 29 06:47:01 NASONE kernel: sd 0:0:0:0: [sda]  Result: hostbyte=DID_BAD_TARGET driverbyte=DRIVER_OK
    Oct 29 06:47:01 NASONE kernel: sd 0:0:0:0: [sda] CDB: Write(10): 2a 00 00 80 00 48 00 00 02 00
    Oct 29 06:47:01 NASONE kernel: end_request: I/O error, dev sda, sector 8388680
    Oct 29 06:47:01 NASONE kernel: end_request: I/O error, dev sda, sector 8388680

     

    What model disk did you purchase to replace it?  If you have access to a windows PC, I think the next step is to connect the drive to that PC (either with SATA or with a SATA->USB adapter), and test it with vendor tools (seatools for seagate, lifeguard for western digital). 

     

    You could also just exchange the drive.  NAS-purposed (WDC Red or Seagate Ironwolf) are good choices, as are enterprise-class drives.  I don't recommend desktop drives - the NAS purposed drives are similar in price and are better choices.

    • DirkFloor's avatar
      DirkFloor
      Aspirant

      StephenB,

      Thank you for looking into this! I bought Seagate Barracuda drives (2) and both have the same problem. I could believe 1 has a problem, but two ? It could be possible, but I would like to think not.

      Could I skip this test ? And why does it say on the displa the disk has passed itś tests (again both!)

       

       

      • Sandshark's avatar
        Sandshark
        Sensei

        Frankly, the built-in drive test is not the best.  The tools StephenB suggested do a much better job.

  • Just to let you all know.

     

    I backed up all my information and installed OS6. I even used my old "defective" drive for this, which seems fine now.

    NAS is now resynching, while I'm restoring some information on it already. System seems responsive enough.

     

    Hope everything stays fine.

     

    Have fun!

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