Forum Discussion

Tutor

Feb 15, 2019

Solved

ReadyNAS Ultra 6 - Stuck on "READYNAS" prompt with or without disks

So I aquired a ReadyNAS Ultra 6 Plus from a buddy of mine @ 4-5months ago. It has been working GREAT! I upgraded it to OS6 and although it slowed down a little, it's been working perfectly.....unti...

Marc_V
Feb 17, 2019
Hi MotoGod

can you send me through PM a photo of your serial number and sticker on your NAS? We might be able to get this fix through backend.

Regards

Sandshark

Sensei

Feb 15, 2019

The NAS will say "ReadyNAS" if all it has is 5V power. It's possible that it's a coincidence and it is a power supply issue, but I think it's more likely you knocked something else loose. Maybe the 4-pin CPU power connection?

That 2.1V RAM should not be incompatible. I've used that exact RAM in one (maybe two) Pro6 models, and the Ultra6Plus uses the same motherboard..

MotoGod
Tutor
Feb 15, 2019
I can't seem to find anything loose at all in here. I read on one of the pages that the 2.1v RAM wouldn't work without a BIOS tweak or something along those lines. Very odd. The unit was powered up and working GREAT not 5 minutes prior.
- StephenB
  Guru - Experienced User
  Feb 15, 2019
  MotoGod wrote:
  
  I read on one of the pages that the 2.1v RAM wouldn't work without a BIOS tweak or something along those lines.
  
  It can't be the RAM, since restoring the original memory didn't fix it.
  
  If you think there might be some residual bios state getting in the way, then you could try disconnecting the NAS from the power main for a bit - that would clear it.
  
  If nothing came loose, then the PSU is the other possibility - though I agree the coincidence would be odd.
  - MotoGod
    Tutor
    Feb 15, 2019
    I did try and leave the power disconnected for 5-10 minutes, but the same thing happened. I just learned that these things have a console header....so I'm trying to find something I can hookup to that and see if I can get some output to a screen to see what's going on here.
    
    Someone on the Facebook group told me the 2.1v RAM should work and they have used that exact RAM before in one of these, so my best guess is the BIOS is throwing up a prompt that I cant see...and maybe it's just waiting for a keypress or something! I ordered a VGA header for it as well, but who knows how long that will take to get here.
    
    Troubleshooting headless appliances is fun!