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Solved
ReadyNAS Ultra 6 missing model name and serial number, corrupt VPD
My ReadyNAS Ultra 6 was running stable for many years, also after upgrading to OS6. But at some point it wouldn't boot anymore and only showed 'ReadyNAS' on the display . This text is shown as soons ...
Hi!
Your NAS should reboot at this time and will have the correct SN, Hope we were able to help!
Regards
Thanks you so much. The NAS now has a model name and serial again.
Model is now ReadyNAS Ultra 6 Pro, instread of an ReadyNAS Ultra 6. But I can live with that :-)
So, what was the solution?
Did Marc_V created new VPD file for you?
I run into the same problem.
Interesting thing that all my attempts to create recovery USB using recovery tool failed.
I mean the tool said it created, but it didn't work.
And manual procedure worked!!!
Need to start cmd in Windows as admin though.
Yes, there was remote assistance provided by NetGear staff to add the missing information.
I was contacted by NetGear and had to put NAS in remote assistance mode and make sure it is exposed to the internet (port forwarding in firewall). Before this I had many attemps myself, which all failed.
Your attempts at USB recovery didn't fail -- USB recovery is not intended to restore the VPD file since it's an encrypted file that is specific to your NAS. OS6 native units use another method for identifying the model and serial number that's not as prone to corruption since it's not in the flash, so I'm wondering if recent OS upgrades may not be testing that they don't corrupt the VPD on legacy systems. While not everyone has the problem, not even the majority. it has definitely increased significantly with the latest OS releases.
You are correct, if you read my initial post it shows USB recovery was successful. VPD is something else indeed.
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