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Forum Discussion
Smaky
Jul 04, 2019Guide
ReadyNAS Ultra Plus on OS 6.10.1 becoming unresponsive
After a few weeks having my ReadyNAS Ultra 6 Plus upgraded to OS6 I am starting to experience random situations where the NAS goes completely unresponsive. It is no longer accesible via the web inter...
Smaky
Jul 05, 2019Guide
Thanks for the suggestions. I have Plex, Emby, uTorrent & iStat installed. On your question about RAM it is upgraded to 3 MB by adding a patriot DDR2 2 GB Module (that I added years ago) not sure how to run as memory test though.
Smaky
Jul 05, 2019Guide
Looking at the Kernel log and System log I found no errors during the 24 hr. period prior to the time I noticed the NAS became unresponsive. I only found several kernel warning messages such as this one:
Jul 04 18:16:18 ReadyNAS6Ultra kernel: ------------[ cut here ]------------ Jul 04 18:16:18 ReadyNAS6Ultra kernel: WARNING: CPU: 0 PID: 22335 at fs/btrfs/extent-tree.c:7282 btrfs_free_extent+0x49/0xe9() Jul 04 18:16:18 ReadyNAS6Ultra kernel: Modules linked in: nv6lcd(O) vpd(PO) Jul 04 18:16:18 ReadyNAS6Ultra kernel: CPU: 0 PID: 22335 Comm: EmbyServer Tainted: P W O 4.4.178.x86_64.1 #1 Jul 04 18:16:18 ReadyNAS6Ultra kernel: Hardware name: To Be Filled By O.E.M. To Be Filled By O.E.M./To be filled by O.E.M., BIOS 080014 07/26/2010 Jul 04 18:16:18 ReadyNAS6Ultra kernel: 0000000000000000 ffff88009a0ff938 ffffffff883623e6 0000000000000000 Jul 04 18:16:18 ReadyNAS6Ultra kernel: 0000000000000009 ffff88009a0ff970 ffffffff880dbe55 ffffffff8828301e Jul 04 18:16:18 ReadyNAS6Ultra kernel: 0000000000013907 0000000000001000 ffff88005b09fb58 ffff8800a7af4000 Jul 04 18:16:18 ReadyNAS6Ultra kernel: Call Trace: Jul 04 18:16:18 ReadyNAS6Ultra kernel: [<ffffffff883623e6>] dump_stack+0x4d/0x63 Jul 04 18:16:18 ReadyNAS6Ultra kernel: [<ffffffff880dbe55>] warn_slowpath_common+0x8f/0xa8 Jul 04 18:16:18 ReadyNAS6Ultra kernel: [<ffffffff8828301e>] ? btrfs_free_extent+0x49/0xe9 Jul 04 18:16:18 ReadyNAS6Ultra kernel: [<ffffffff88062feb>] warn_slowpath_null+0x15/0x17 Jul 04 18:16:18 ReadyNAS6Ultra kernel: [<ffffffff8828301e>] btrfs_free_extent+0x49/0xe9 Jul 04 18:16:18 ReadyNAS6Ultra kernel: [<ffffffff882acc09>] __btrfs_drop_extents+0xb2e/0xc85 Jul 04 18:16:18 ReadyNAS6Ultra kernel: [<ffffffff882d4122>] btrfs_log_changed_extents+0x2ad/0x4fb Jul 04 18:16:18 ReadyNAS6Ultra kernel: [<ffffffff882d4e0c>] btrfs_log_inode+0xa9c/0xc2e Jul 04 18:16:18 ReadyNAS6Ultra kernel: [<ffffffff8807e2be>] ? default_wake_function+0xd/0xf Jul 04 18:16:18 ReadyNAS6Ultra kernel: [<ffffffff8808de2f>] ? autoremove_wake_function+0xd/0x2f Jul 04 18:16:18 ReadyNAS6Ultra kernel: [<ffffffff882d5b68>] btrfs_log_inode_parent+0x27b/0x733 Jul 04 18:16:18 ReadyNAS6Ultra kernel: [<ffffffff880de31a>] ? __filemap_fdatawrite_range+0xbe/0xca Jul 04 18:16:18 ReadyNAS6Ultra kernel: [<ffffffff88298b8d>] ? wait_current_trans.isra.9+0x1d/0xdf Jul 04 18:16:18 ReadyNAS6Ultra kernel: [<ffffffff88297815>] ? join_transaction.isra.3+0x20/0x3ac Jul 04 18:16:18 ReadyNAS6Ultra kernel: [<ffffffff882d6e58>] btrfs_log_dentry_safe+0x55/0x70 Jul 04 18:16:18 ReadyNAS6Ultra kernel: [<ffffffff882ae961>] btrfs_sync_file+0x226/0x2da Jul 04 18:16:18 ReadyNAS6Ultra kernel: [<ffffffff881416d2>] vfs_fsync_range+0x86/0x95 Jul 04 18:16:18 ReadyNAS6Ultra kernel: [<ffffffff8811d08c>] ? vfs_write+0x152/0x160 Jul 04 18:16:18 ReadyNAS6Ultra kernel: [<ffffffff881416f8>] vfs_fsync+0x17/0x19 Jul 04 18:16:18 ReadyNAS6Ultra kernel: [<ffffffff88141726>] do_fsync+0x2c/0x45 Jul 04 18:16:18 ReadyNAS6Ultra kernel: [<ffffffff8814192d>] SyS_fsync+0xb/0xf Jul 04 18:16:18 ReadyNAS6Ultra kernel: [<ffffffff888e43ca>] entry_SYSCALL_64_fastpath+0x1e/0x8e Jul 04 18:16:18 ReadyNAS6Ultra kernel: ---[ end trace fc8abb8082935d98 ]---
On the disk_info and SMART logs, I found no new errors either:
time model serial realloc_sect realloc_evnt spin_retry_cnt ioedc cmd_timeouts pending_sect uncorrectable_err ata_errors ------------------- -------------------- -------------------- ------------ ------------ -------------- ---------- ------------ ------------ ----------------- ---------- 2019-06-14 07:36:38 WDC WD60EFRX-68L0BN1 WD-WX41DC6A1352 0 0 0 -1 -1 0 0 0 2019-06-14 07:36:38 WDC WD60EFRX-68L0BN1 WD-WX41DC6PFZH6 0 0 0 -1 -1 0 0 0 2019-06-14 07:36:39 WDC WD60EFRX-68MYMN1 WD-WX81D6550PP3 0 0 0 -1 -1 0 0 0 2019-06-14 07:36:39 HITACHI HUS724040ALE PBG6S49S 0 0 0 -1 -1 0 0 0 2019-06-16 12:27:36 HGST HDN724040ALE640 PK2338P4GT3WWC 0 0 0 -1 -1 0 0 103 2019-06-18 14:25:43 HGST HDN724040ALE640 PK1334PCJAZHES 0 0 0 -1 -1 0 0 1
One of the HGST disks shows 103 ATA errors, however this is the very initial state the disk had once it was moved into the ReadyNAS. Prior to this, the this was in a two bay NAS where it worked with no problems for a couple of years. I have been monitoring this and the error count has not increased since it was installed in the ReadyNAS array.
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