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Tristannyc's avatar
Tristannyc
Aspirant
Oct 08, 2015
Solved

ReadyNAS Ultra4 Plus and El Capitan

I just upgraded my Mac to El Capitan and I can no longer see my Ready NAS Ultra 4 Plus from my Mac.  I ran RAIDAR diagnostics from that same Mac and everything is fine.  However, I tried to remap my ...
  • JennC's avatar
    JennC
    Oct 14, 2015

    Hello Tristannyc,

     

    Have you checked if other computers you have get the same problem? It seems there are a lot of problems being raised after updating to El Capitan, it is not just using ReadyNAS but even other brands and not just connecting to servers but even WiFi. Time Machine, etc. So it is best to check if other computers you have (non-El Capitan) get problems connecting to the NAS too.

     

    Please also verify what protocols are enabled for the shares. It should look something like the image below:

    shares.png

    If you have SMB (CIFS) and/or AFP (for Mac only) added in the the protocols then you should be able to access the NAS using these protocols.

     

    To connect using Mac:

    1. In the menu bar, select "Go", and then "Connect to Server..." (alternatively, one can press Command-K)
    2. In the Server Address box, type afp:// followed by the name of your device that's listed in the sidebar. For example: afp://wdmycloud or afp://<IP address of the NAS> or smb://<ip address of the NAS>
    3. Choose Guest, or Registered User to login to a private share
    4. Click Connect

    Basically that is how you connect to a server on a Mac computer, not the browser type.

     

    Regards,

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