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Forum Discussion
snowridde
Apr 08, 2015Aspirant
ReadyNas unresponsive after RAIDiator and Add-on upgrades
Hello, I own a Readynas Pro Business RNDP6350. Two days ago my Readynas started experiencing some problems. Here is the sequence of events before the problems started: - The Readynas has been work...
Nhellie
Apr 08, 2015Virtuoso
There might have been corruptions that had happen upon update of the add-ons, afaik support offers a one-time pay per incident if your device is out of service warranty. The OS on the NAS are both saved on the flash and the HDD so if you are going to update the same FW version using the blank HDDs , I might as well just perform an OS reinstall using the original 6 disks. Regarding the add-on not being uninstalled properly, I believe support can login to your unit using ssh/telnet to manually remove it.
http://support.netgear.com/general/contact/#tab-call
http://support.netgear.com/general/contact/#tab-call
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