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Forum Discussion
Fiordhraoi
Apr 26, 2020Aspirant
ReadyNAS will not boot / USB Recovery (RN31600)
Hi All, I have a 31600 that is failing to boot after a power outage. Unfortunately, the product is end-of-life. I had just recently upgraded the firmware, but had successfully rebooted after the ...
Sandshark
Apr 28, 2020Sensei
It does sound like you've done all the troubleshooting thast says it probably is the same root cause as the other poster, so USB recovery is likely the solution.
The access LED should do more than just blink during the recovery process. I suspect your drive is being "tested" and found deficient in some way, not really "accessed". Now, the question is whether it's the USB drive itself or something amiss with the recovery software on it.
E360_6pack
Apr 29, 2020Tutor
Hi All
I had the same problem after the latest upgrade on my 316 but not my 314.
I created the USB recovery, just make sure to put the image in the x86 folder not the root.
The reset button is recessed on the back of the box, use a straightened paper clip and hold in while system boots.
It worked fine for me, hope this helps.
regards
Michael
- FiordhraoiApr 30, 2020Aspirant
I've attempted this with a few different older USB drives now, and have had no luck.
Question for those familiar: based on this article:
https://kb.netgear.com/23005/How-do-I-access-the-boot-menu-on-my-ReadyNAS-316-516-716When holding the reset button, I should be getting some sort of boot menu, from which I could select different options like memory test, disk test, and the one I actually want, OS Reinstall.
That menu does not appear at all. Is there a reason that it is not showing up? - SandsharkApr 30, 2020Sensei
Actually, OS Re-Install is not the same thing as USB recovery. OS Re-install re-installs the OS on the drives from the onboard flash. USB recovery re-writes the onboard flash from what's on the USB. USB recovery does not use the reset button at all. On a 316, it uses the OK button. See this article: How-do-I-use-the-USB-Recovery-Tool-on-my-ReadyNAS-OS-6-storage-system .
Your lack of a boot menu is likely another sign of a corrupted internal flash on the NAS. USB recovery should also fix that.
- FiordhraoiApr 30, 2020AspirantGotcha. So what confused me then (I saw that article first) was this:
If your ReadyNAS system is an RN316, RN516, or RN716X:
After powering on the ReadyNAS system, wait for the backlight around the touchpad to turn off.
Instead of the Backup button, press and hold the OK button for up to 30 seconds, until the LCD confirms that the ReadyNAS is attempting to boot from the USB drive.
When I power on the system, the backlights turn on and never go off at all. There is no moment after I turn it on that the backlight around the touchpad is off.
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