Forum Discussion

Aspirant

Nov 09, 2016

ReadyNAS212 - Chrome can't drag/drop anymore

I just purchased the ReadyNAS 212 2 bay diskless, installed drives, formatted, and started copying data to the drives using ReadyCloud on Chrome. I was copying over files and folders and all of a su...

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JasonNAS

Aspirant

Nov 10, 2016

Hi JennC,

I'm actually accessing the NAS through the IP address in the Chrome browser as you suggested. But my problem is I can no longer drag/drop files into the NAS. It used to let me do this now it says "The upload feature is unavailable on your browser. Use Google Chrome instead. Google Chrome supports HTML5 drag and drop better than other browsers".

As it stands I have no way to copy files onto the NAS that I know of.

Thanks,

Jason

StephenB

Guru - Experienced User

Nov 10, 2016

JasonNAS wrote:

As it stands I have no way to copy files onto the NAS that I know of.

The best (and usual) way is to use Windows File Explorer.

There's a guide here: http://kb.netgear.com/app/answers/detail/a_id/12241

JennC
NETGEAR Employee Retired
Nov 10, 2016
Hello JasonNAS,

Please see the article that StephenB sent, this is the same thing I mentioned. Using web browser is not as good as using Windows explorer as it has some add-ons that may have compatibility issues at times when they have some updates. It uses HTTP protocol too which is not the usual protocol we use to access a shared drive.

Regards,
FramerV
NETGEAR Employee Retired
Nov 13, 2016
Hello JasonNAS,

We’d greatly appreciate hearing your feedback letting us know if the information we provided has helped resolve your issue or if you need further assistance.

If your issue is now resolved, we encourage you to mark the appropriate reply as the “Accept as Solution” or post what resolved it and mark it as solution so others can be confident in benefiting from the solution.

The Netgear community looks forward to hearing from you and being a helpful resource in the future!

Regards,