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ReadyNASRND2000 bricked.
Hi guys.
My ReadyNASRND2000 is not powering on. Totally dead. Had a few powercuts recently - no idea if they were related.
What is my best next move - my last external back up was over ...
OK - thanks for the help guys.
Pretty sure i have a V1 readynasduo.
Looking a bit closer - my power supply light was not on! Now confirmed it is blown.
I have orderd a replacement power supply and will try that in first instance... if there are issues then at least I know about using the linux setup to try and get data off.Cheers for the help!
doccy wrote:
I am assuming (I hope not wrongly) that the two internal mirrored drives will still have my data.
Hopefully you are correct, but there is a chance that the data volume is corrupted. Power surges can damage the disks, and lost (cached) writes can compromise the RAID array (or the file system).
"Bricked" could use some more clarification. Are you seeing LEDs lit but a failure to boot? If so, try installing RAIDar on a PC, and tell us it's status. ( https://kb.netgear.com/20684/ReadyNAS-Downloads#raidar )
Do you know what firmware the NAS was running (whether it was 4.1.x or 5.3.x)? That might make a difference.
Usually the next step is to try to offload the storage using a Windows PC. For instance, install r-linux for windows on the PC ( https://www.r-studio.com/free-linux-recovery/ ) and then connect disk 1 of the NAS using SATA or a USB/SATA dock or adapter.
If the system looks alive but is not booting, you could also power down, remove disk 1, and then try powering up again. Use the boot menu option to skip the file system checks (as you don't want the system to attempt to repair file system damage at this point). The boot menu works differently on 4.1.x systems and 5.3.x systems - that's one reason we need to confirm exactly what model you own.
Thanks man.
By bricked i mean it won't turn on. No lights coming on - nothing.
The disks are just 2 mirrors of each other so i was hoping a simple RAID set up like that would be robust (fingers crossed).
No experience of linux - but that might be the way to go? Thanks for the tip.
doccy wrote:
No experience of linux - but that might be the way to go? Thanks for the tip.
R-Linux for Windows will be easier for you than booting up the PC under linux and learning how to mount the disks, etc. If you weren't using RAID-1 the answer would be different.
If that fails, then the next options are
- RAID recovery software. ReclaiMe is one package that folks have used here. Cost is about $200, but you pay after you confirm that it sees your data.
- Netgear Support offers a data recovery service, and they can do that on your new ReadyNAS ( https://kb.netgear.com/29876/ReadyNAS-Migrating-disks-from-RAIDiator-4-1-or-RAIDiator-5-3-to-ReadyNAS-OS-6 ). They charge by the hour, and there is a minimum that is approximately $200
- Some other RAID recovery service available in your area.
Though if there was no damage, R-Linux for Windows should be able to read the data (and costs you nothing to try).
Can we get an answer on the NAS model you have? It could be either a v1 or a v2 (introduced in Nov 2011). They are quite different internally, and this really does matter when you are dealing with recovery of data.
A v2
- says v2 on the front panel
- runs 5.3.x firmware
- has -200XXX in the part number on the rear panel (XXX is either NAS or a country-specific code)
A v1
- runs 4.1.x firmware
- has -100XXX in the part number
- often says v2 on a label on the back panel (which misleads people).
If your NAS runs 4.2.x or 6.x firmware, then it's not a Duo at all (but a different 2-bay NAS). There often is a label on the back that tells what firmware the NAS shipped with.
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