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loky5's avatar
loky5
Aspirant
Feb 21, 2016

Readynass RN104 - hot swap problem #26498818

Hello from France

 

I have a readynas 104 with 4 HDD (3x3To + 1x1To ~6.3To only one Volume with X-Raid)

I bought a new 3To HDD to replace the 1To. I did an hotswap, but wrong disk, so I let it rebuilt the raid properly.

 

Then, next try, I replace the good one, but nothing happened : no sync, but the New 3To HDD is online, SMART OK.

In the Volume page, I see the new volume in black, the 3 old 3To in red. Seems the Raid is gone.

Nothing change at reboot.

 

So I tried to put back the 1To hoping it would rebuild the raid. Nothing happend once more.
But at reboot, the LED panel shows "Err Used Disk".

 

I have updated the firmware. 

But maybe it was a bad idea.

 

If someone could give me advises, it would be great.

At least, my coworker told me about a Linux software to recreate the raid in order to backup my data, and then recreate the volume properly. 

 

 

There is some screenshots (in french) :

2016-02-21 12_01_14-ReadyNAS - log.png

2016-02-21 12_01_57-ReadyNAS - volume.png

 

Thanks for reading.

9 Replies

  • I suggest contacting netgear support (support.netgear.com), though they likely will charge.

     

    Alternatively do a factory default of the NAS with all the 3 TB disks in place - which requires you to set up the NAS again and reload all the data from backup.

  • I think that if you first pulled the wrong disc and then try to use it in another bay, you have to format it beforehand, so 's the NAS sees it as a previously used disc.
    • StephenB's avatar
      StephenB
      Guru

      lundmilo wrote:
      I think that if you first pulled the wrong disc and then try to use it in another bay, you have to format it beforehand, so 's the NAS sees it as a previously used disc.

      If he doesn't have a backup he should contact support.  In the screen shot, none of the volumes are functioning (including the original xraid volume).

       

       

      • loky5's avatar
        loky5
        Aspirant

        Thank you for the replies.

        I have opened a ticket for support.

         

        But I tried lundmilo's idea :

        I pulled out the disk 4, replaced it with the new 3To nothing happened, for sure.

        I waited a couple of hour, and I replaced it with the disk 4. And now it resyncing. I don't understand why or what...

        If it resyncs, it must know a RAID is lying down there

         

        2016-02-22 07_57_53-ReadyNAS - resync.png

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