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Forum Discussion
wingzero1
Nov 23, 2022Aspirant
Recently my Readynas Ultra 6 Plus keeps rebooting randomly every 20min-1hour
So since last week my Readynas Ultra 6 Plus, keeps rebooting every 20min-1hour I hae searched the forums and found another topic about this, however it is closed and i couldn't respond in it, so t...
wingzero1
Nov 24, 2022Aspirant
So, i was running a Memory test, which was already running for 5+ hours......
no single fault found and because it has been up for 5+ hours i guess the PSU is also ok....
i noticed there was a lot of network traffick to google api
I have gdrive sync enabled, so i have now disabled it
waiting for results
I also got a weird error message on the screen, which do not appear in the logging
StephenB
Nov 24, 2022Guru - Experienced User
I think the error code is related to email alerts. Are you using gmail for that? If so, have you switched to using an app-specific password?
On the main issue, I am thinking a factory default is worth a try. This will destroy all your data, so you'll need to make a full backup first.
If you have a spare disk, you could try powering down, and removing all disks (labeling by slot). Then do a fresh install on the spare, and see if that behaves the same way.
Note if this is power-related, passing this test might not prove anything, as a single disk will obviously not load the PSU nearly as much as the full array. But if it fails, you will rule out the disks and software.
- wingzero1Nov 24, 2022Aspirant
with disabling the gdrive app, it still happens the reboots.
so i am now doing a disk test, from the boot menu, but when that passes, I will need to look at the software....
However, since this is my only NAS and i have around 10+Tb of data, I have no disk to back this up...
factory default, will reset, reinstall and erase all data
OS reinstall will reinstall, but leaving configuration, but will leave all the data....
I am first going for the OS reinstall i think.
Since i did not chagne any settings or configuration since this problem started existing- StephenBNov 24, 2022Guru - Experienced User
wingzero1 wrote:
However, since this is my only NAS and i have around 10+Tb of data, I have no disk to back this up...I suggest looking into backup solutions. FWIW, a 16 TB external drive would cost less than $300 in the US.
- SandsharkNov 24, 2022Sensei
I don't know that the memory test would be that good at saying the power supply is OK. Power-up and drive spin-up (if you have spin-down enabled) would be the things that stress it the most.
The first link doesn't take me to an SFX supply. The second does, but it's quite the overkill for a NAS, with a price to match, but it'll work. You may be limited in what you can get in your country. The removable cables does make it a bit cleaner to install, since there are some you can leave off. It does have two 4-pin Molex connectors, so one SATA to 4-pin is all you need in addition to the 24-pin extender (usually about 12cm, I don't know about with this supply).
You didn't answer the question as to whether the power-down events show up in the log.
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