NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

paggen's avatar
paggen
Aspirant
Mar 22, 2017

Recover data from a broken ReadyNAS NV+ RND42210

My old RadyNAS NV+ just died. The Power Unit more or less exploded. I tried to replace it, but it seems that there are other damages as well. 

How can I recover data from my 4 HDDs? I do not remember which RAID-setting I used.

 

To use R-Studio, I need details about the RAID configuration. Does anyone knows where to find these details?

 

I also have a ReadyNAS Ultra2 at another location. This one also has 4 slots. Is it possible to use that NAS to recover data?

 

Does anyone knows if there is any NV+ compatible NAS?

 

Any suggestions or guidance are appretiated.

6 Replies

Replies have been turned off for this discussion
    • paggen's avatar
      paggen
      Aspirant

      Thanks!

      It is a 4 bays Ultra running Radiator 4.2.30 the serial number is 2PG631030005F 

      I understand that I can not just insert my 4 old discs from my broken NV+ NAS into this NAS to recover the data, but if I migrate my Ultra 4 to OS, it will be possible?

      Any other benefits by migrating to OS?

       

      You also wrote that technical support nedds to be involved. Any idea of the cost?

      • mdgm-ntgr's avatar
        mdgm-ntgr
        NETGEAR Employee Retired

        It is possible for support to attempt data recovery using OS6 following some special steps but they would need a unit that shipped with OS6 to do this.

        I believe data recovery starts at about $200 USD for the initial diagnostics, but support can confirm what the current pricing is.

         

NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology! 

Join Us!

ProSupport for Business

Comprehensive support plans for maximum network uptime and business peace of mind.

 

Learn More