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TAKELin's avatar
TAKELin
Tutor
Jun 26, 2019
Solved

Recover ReadyNas RN104 after failed firmware update.

  Hi.   I have a ReadyNas RN104 with firmware 6.10.0   Through the administration website I have clicked to update the firmware to 6.10.1. When the computer has restarted the power button flash...
  • TAKELin's avatar
    TAKELin
    Sep 27, 2019

    Hi.

    I want to thank you for the help. I was finally able to repair my ReadyNas (they had to change the chassis).

     

    Especially to StephenB for seeking the precise help and JohnCM_S because it has not stopped until it finds the solution.

     

    Thank you.

StephenB's avatar
StephenB
Guru - Experienced User
Jun 27, 2019

Hopefully support will reach you soon - perhaps JohnCM_S or Marc_V can follow up.

 

In the meantime, try starting up the NAS (w/o the USB drive connected) and look at the status with RAIDar.  https://kb.netgear.com/20684/ReadyNAS-Downloads#raidar

 

If RAIDar "sees" the NAS, document the status that it reports.  Also attempt to download the log zip file (which might not work, but would be useful if it does).

 

 

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