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Forum Discussion
Recovery of files
Hello all, I have an older RNDU2200. It seemed to be operating correctly until about 3 years ago. At that time, access to the drive became intermittent, but I always managed to find a way to conn...
I have an older RNDU2200
An Ultra 2? What firmware is it running?
I didn't access the drive for 2 years, and when I tried recently, I found that I could not connect at all.
It's possible that the hard drive(s) have failed.
Can you connect to the NAS web ui? (https://nas-ip-address/admin) ? Using the real IP address of course.
Use Firefox, and set security.tls.version.min to 1 so you can use TLS 1.0 (needed since otherwise current browsers won't connect). Browse to about:config and search for the setting.
I even tried to connect directly from the PC to the drive via USB,
You can't connect to the NAS using USB. You can put the disk into a dock. Windows won't recognize the format, but there are RAID recovery tools you can use. Which one depends on what firmware you are running.
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