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Forum Discussion
Recycle Bin Option for RN10400?
I had a bad scare where I deleted a large amount of data accidently on my ReadyNAS from a result of UI oddities with Windows 10. When you delete from the NAS, it skips the recycle bin and it unrecoverable. A friend who has a NAS from a competing brand said that deleting to recycle bin was a setting on any NAS he's set up or owned, but I can't seem to find any details about this on the Netgear site or from a Google search. Is this an option?
Unfortunately, Netgear provides NO support once you've had the product for more than a year so I'm out of luck apparently contacting them for assistance or making a product suggestion if it doesn't exist. It's seriously making me consider switching brands.
Thanks in advance for anyone who can help!
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On OS6 there is the snapshot feature which unlike the Recycle Bin feature on older ReadyNAS isn't limited to just using the SMB protocol (though this is less of an issue now that SMB is the preferred protocol for Macs not just for Windows). However the minimum interval for automatic snapshots is hourly so they won't help if you need to recover a file as it was at some point since the most recent snapshot if that is different to how it was when the most recent snapshot was taken.
You must have missed it, but there is the Idea Exchange for ReadyNAS Network Storage where you can make product suggestions and upvote ones made by others. You may wish to request that we add the Recycle Bin feature there.
Support does have support contracts available for purchase if you wish to extend your support. Alternatively you can seek help on the community here.
Support should be able to pass on feature requests without requiring a contract, but the Ideas Exchange is monitored regularly and posting suggestions there should be enough. The more popular a suggestion is the more likely it is to be implemented.
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