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Forum Discussion
Solved
Refer to 2017 post " Cannot delete share due to Snapshot deletion error "
I have the same problem. I can't delete a share because of unseen snapshot(s). There is a solution posted with this 2017 post but I don't understand the solution presented. Can someone dumb it dow...
donlingg wrote:
I don't know what "ssh" is or "btrfs".
That suggests that a better path for you is to use paid support (my.netgear.com). Per-incident support would be about $75 (though that might vary for other geographies). You could also do a factory reset, reconfigure the NAS, and restore all the files from a backup. Painful, but that won't cost you anything but your time.
SSH: Secure Socket Shell. This is a way to log into the NAS that gives you the ability to enter linux commands. If you have no experience with linux commands, there is a pretty high risk you would do damage. If you've ever run Windows commands from the command prompt, that will give you some idea of what's involved.
BTRFS: B-Tree File System. This is the file system used for the NAS data volume. ReadyNAS snapshots are a feature of this particular file system. https://en.wikipedia.org/wiki/Btrfs
Thank you for your response. I don't know what "ssh" is or "btrfs". How do access it on the NAS?
donlingg wrote:
I don't know what "ssh" is or "btrfs".
That suggests that a better path for you is to use paid support (my.netgear.com). Per-incident support would be about $75 (though that might vary for other geographies). You could also do a factory reset, reconfigure the NAS, and restore all the files from a backup. Painful, but that won't cost you anything but your time.
SSH: Secure Socket Shell. This is a way to log into the NAS that gives you the ability to enter linux commands. If you have no experience with linux commands, there is a pretty high risk you would do damage. If you've ever run Windows commands from the command prompt, that will give you some idea of what's involved.
BTRFS: B-Tree File System. This is the file system used for the NAS data volume. ReadyNAS snapshots are a feature of this particular file system. https://en.wikipedia.org/wiki/Btrfs
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