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Forum Discussion
atz6975
Oct 11, 2015Guide
Release 6.4.0 rsync errors
Hi, I just upgraded a couple of NASes to 6.4.0. They both now fail to backup over rsync with very little info. One scenario is rsync between 6.4.0 (RN 316) and 4.2.26 (PRO 6). Some task work ...
BrianL2
Oct 12, 2015NETGEAR Employee Retired
Hi atz6975,
We will look on this issue that you reported and for the time being, let's wait for other members to see if they have encountered the same. By the way, have you tried recreating the backup job and check each shares permission settings?
Kind regards,
BrianL
NETGEAR Community Team
atz6975
Oct 12, 2015Guide
Hi Brian,
thanks for your answer.
Configurations have been untouched for 1 year (only 6.2.x upgrades every now and then).
If you hint at 640 upgrade corrupting permissions or backup conf, I'm ok to double check, if not then I don't see the necessity to rebuild backup job (I can do it if you prefer).
I have also another 640 on PRO 4 that fails to do rsync from an Ubuntu server 12.04 LTS. Only one job fails (out of 4) and it happens every 1/3 run , here is error + job log :
Failed to run rsync, return rc 7680 (30) 'rsync' command returns rc=7680
./ plana/sql/ plana/sql/plana.tbwpres.sql.gz rsync: connection unexpectedly closed (14260422 bytes received so far) [receiver] rsync error: error in rsync protocol data stream (code 12) at io.c(226) [receiver=3.1.1] rsync: connection unexpectedly closed (12041399 bytes received so far) [generator] rsync error: timeout in data send/receive (code 30) at io.c(226) [generator=3.1.1]
This Job is about 11 months old and running every hours since then.
As I write this job just completed successfully....
I'm going onsite this morning (France) to check the connection between the PRO6 and RN316....just in case. But on those 2 machines every hour a job succeeds and the other one fails....so connection should not be the issue.
Should I open a case with french support so that we can attach to it in discussion?
I'm puzzled and it's only speculation that 640 is the culprit. But then again, it is the only change in the environment.
Thanks for your help.
- atz6975Oct 12, 2015Guide
I'm trying to retrieve the logs from the RN316 (the one rsyncing from PRO 6) and the system is unresponsive.
Top on ssh gives me btrfs-cleaner at 79-94% all the time so I'm not sure what to do.
I think this is the problem.
I'm going to call french support and create a case.
- atz6975Oct 12, 2015Guide
Case #: 25886160
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