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Forum Discussion
Ken46
Dec 30, 2017Follower
Remote Desktop states -"remote access to the server is not enabled"
Hi Rececent;y obtained new laptop, and decided to use an existing RND 2000 v2. for my backup. Not used for a couple of years on my existing system. Checked the Netgear support, joined the My NETGE...
StephenB
Dec 30, 2017Guru - Experienced User
What firmware is your Duo running? It should either be 4.1.x or 5.3.x. Raidar should be able to show you this.
Either way, Netgear deprecated the ReadyNAS remote service last September, and your end-of-life Duo isn't compatible with ReadyCloud. Note it also can't run OS 6 firmware.
Can you log into the NAS by entering http://nas-ip-address/admin in your web browser? Use the real IP address of the NAS of course. You likely will get a security warning in your browser, which you will need to click through.
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