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Forum Discussion
keith_dennis
Feb 26, 2021Follower
Remove inactive volumes message after upgrade to Firmware 6.10.4
I recently upgraded my healthy RN104 from 6.10.3 to 6.10.4. It took ages to restart after upgrade then I couldn't logon to it so eventually I surrendered and purchased GearHead support then made a c...
StephenB
Feb 27, 2021Guru - Experienced User
You might have purchased the wrong support contract. Your NAS is no long manufactured, and out of warranty - but you should still be able to access paid support. So they should be able to help with your problem (but it's possible it would require a separate data recovery contract). JohnCM_S, Marc_V - can you help?
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