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Forum Discussion
Remove inactive volumes message after upgrade to Firmware 6.10.4
I recently upgraded my healthy RN104 from 6.10.3 to 6.10.4. It took ages to restart after upgrade then I couldn't logon to it so eventually I surrendered and purchased GearHead support then made a c...
Hi keith_dennis,
Welcome to the Community!
The Gearhead support contract does not cover the ReadyNAS unit. The contract that you need is the Oncall 24x7 Support contract. If you wish to avail of that support contract, you may do so by logging in to https://my.netgear.com. You may also provide me your contact details and the serial number of your NAS via private message. I will check if I can endorse you to the proper support team that can offer the necessary contract.
Regards,
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