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Netcomm's avatar
Netcomm
Tutor
Apr 22, 2016

Remove inactive volumes to use the disk. Disk #1, 2, 4.

Hello! Recently we had a drive fail in our ReadyNAS 314. This drive was #3. We replaced the drive, but did not see any messages in the logs about it rebuilding the array. Looking through the logs, the last time we replaced a drive in this system it only started rebuilding after we restarted it. After waiting a couple of hours, we decided to preform a restart. After the restart, we are greeted with the "Remove inactive volumes to use the disk. Disk #1, 2, 4." message. When clicking on System > Volumes, the 3 drives that were working previously (1,2,4) are now colored in red. When going to System > Volume, a "No volume exists" message can be found. 

 

These 3 drives would have been fine if there was a restart without the new drive, so I do not feel like the data has been overwritten. I am wondering if there is a way to recover the volume. I am sending the log files for the NAS as soon as I post this. 

8 Replies

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    • JennC's avatar
      JennC
      NETGEAR Employee Retired

      Hello Netcomm,

       

      Do you have full back up of the files?

       

      What do you see under Volumes of the admin page?

       

      Regards,

      • Netcomm's avatar
        Netcomm
        Tutor

        Hello Jenn! 

         

        This drive specifically is used to do our backups with, but we do not have a backup drive of this drive. Under Volumes, it shows 

         

        2016-04-22 16_39_10-Netcomm Remote Support - SERVER01 - Connected.png

  • Hello Jenn and Alex! We have decided to recreate the volume. It turned out that our disk 1 had several uncorrectable and pending sectors. The length of time required to clone the drive was too long, so we are sending the second drive back (#1) to get a replacement. Thank you all for your replies!
    • AlexPe's avatar
      AlexPe
      NETGEAR Expert

      Netcomm,

       

      Ok that is good news.

       

      Thanks for getting back to us.

       

      AlexPe

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