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Sei's avatar
Sei
Aspirant
Jan 26, 2017
Solved

Remove inactive volumes to use the disk. Disk 1,2,3.

I have exactly the same error message (FW: 6.6.1) after I had a "btrfs search forward +2d4" error message on the display. The NAS was not accessible, I had to remove the power and reboot the device. ...
Business Discussions
  • mdgm-ntgr's avatar
    mdgm-ntgr
    Jan 27, 2017

    Thanks for the logs. Sounds like you should contact support. However there would be some costs involved in looking into this.

mdgm-ntgr's avatar
mdgm-ntgr
NETGEAR Employee Retired
Jan 27, 2017

Thanks for the logs. Sounds like you should contact support. However there would be some costs involved in looking into this.

Sei's avatar
Sei
Aspirant
Jan 31, 2017

Thanks for your reply! Do you have an idea what caused the problems? I just could do a factor reset; however, it would be good to know whether I have to expect this again.

  • mdgm-ntgr's avatar
    mdgm-ntgr
    NETGEAR Employee Retired
    Feb 02, 2017

    In this case that would likely require a deeper analysis that may be done by support if you purchased the appropriate support.

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