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Forum Discussion
Remove inactive volumes to use the disk. Disk #1,2,3,4.
Not sure why this is marked solved, but the previous thread indicates contacting level 3 support, but I've got this exact issue and have spent more than 7 hour (hours) on hold waiting for support. Se...
amillion333 wrote:
Back into a hold queue with another agent who is busy, but I desperately need help!
Likely Netgear will want you to get a data recovery contract, which is not covered by their normal support agreements.
Another option you have is to connect the disks to a Windows PC - either with SATA or USB enclosure(s). Then use ReclaiMe RAID recovery software.
Did the NAS crash unexpectedly? Sometimes the issue is due to a volume out-of-sync due to lost (cached) writes.
Note I don't work for Netgear, but if you send me a PM (using the envelope link in the upper right of the forum page) with a download link to the full log zip, I'd be willing to take a quick look.
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