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SupportNMF's avatar
SupportNMF
Aspirant
Mar 05, 2024

Remove inactive volumes to use the disk. Disk#3,5,6,7,8,9,10,11

Good Morning.

 

I hope to be assisted with an issue I am experiencing. We have a ReadyNAS 4312 running on model version 6.10.10, we had a disk failure and got it replaced however I am getting this message "Remove inactive volumes to use the disk. Disk#3,5,6,7,8,9,10,11". I assumed replacing the disk would rebuild the volume as we on RAID 6 but nothing.

 

Is there a fix where I can use to remediate this issue that I am having without the possibly to creating a new volume?

 

Thanks

3 Replies

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  • StephenB's avatar
    StephenB
    Guru - Experienced User

    The first step is to download the full log zip, and see if you can figure out why the volume isn't mounting.

    • SupportNMF's avatar
      SupportNMF
      Aspirant

      Hi StephenB

       

      I have downloaded the logs, which log should I look at?

      • StephenB's avatar
        StephenB
        Guru - Experienced User

        SupportNMF wrote:

        I have downloaded the logs, which log should I look at?


        Usually I start with

        • dmesg.log
        • disk_info.log
        • kernel.log
        • mdstat.log
        • readynasd.log
        • status.log
        • system.log
        • systemd-journal.log

        If you'd like, I can take a look.  Put the full zip into cloud storage, and send me a PM (private message) using the envelope link in the upper right of the forum page.  Include a download link to the logs (making sure that the permissions are set so anyone with the link can download).

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