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Asymptote's avatar
Asymptote
Aspirant
Apr 09, 2021

remove piwigo

I cannot uninstall Piwigo.  Please help.

9 Replies

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  • JohnCM_S's avatar
    JohnCM_S
    NETGEAR Employee Retired

    Hi Asymptote,

     

    Welcome to the Community!

     

    What error message do you encounter when you tried uninstalling it? Do you encounter the same issue when you try it on other web browsers?

     

    Regards,

     

     

    • Asymptote's avatar
      Asymptote
      Aspirant

      I use Mac Safari browser.

      The ReadyNAS says "Removing Application... This process may take a few minutes. Please wait", when I try to remove Piwigo, but nothing results.

       

      I have also tried Google Chrome browser; same result.

       

      Are there logs that would help you diagnose issue that I could send ?

       

      thanks in advance

  • JohnCM_S's avatar
    JohnCM_S
    NETGEAR Employee Retired

    Hi Asymptote,

     

    We’d greatly appreciate hearing your feedback letting us know if the information we provided has helped resolve your issue or if you need further assistance. You may just update this thread if you still need assistance on this issue.

     

    Regards,

      • JohnCM_S's avatar
        JohnCM_S
        NETGEAR Employee Retired

        Hi Asymptote,

         

        Can you download the NAS system logs?

         

        Regards,

  • JohnCM_S's avatar
    JohnCM_S
    NETGEAR Employee Retired

    Hi Asymptote,

     

    You may download the log zip file of the NAS then send it to us so we can check. You may download it by going to System > Logs then click the Download logs button, then upload it to a cloud storage site and send the download link to me via private message.

     

    Regards,

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