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Solved
Restore default factory
Hello! I want to reset to factory my ReadyNas 104, but I don´t want loss my data. I have 3 disk, 9TB in JOBD.
If I disconnect the three disks and do a factory reset, when I reconnect them I wil...
The whole purpose of a factory reset is to wipe all data, settings, everything. Trying to do a factory reset with the disks removed will achieve nothing.
Why do you want to reset things back to factory default?
it does not show the applications and if I try to install one manually it gives me an error. There is a problem with the software.
Have you tried a different web browser?
Have you downloaded the logs zip and checked the logs for clues (you can send the logs in if you like, see the Sending Logs link in my sig)?Yes, mozilla, chrome and iexplorer...
I erased the logs :(
I have read about reinstall OS
https://kb.netgear.com/22891/How-do-I-access-the-boot-menu-on-my-ReadyNAS-104-204-214-or-314
Can this solve my problems without losing the data?
The logs zip would still contain relevant logs. Some of the logs are generated on demand and others even if they were "erased" would quickly be repopulated with info useful for troubleshooting. It would still be worth looking at those.
Depending on what the problem is an OS Re-install might help. It leaves your data intact.
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