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xuco80's avatar
xuco80
Tutor
Aug 27, 2018
Solved

Restore default factory

Hello! I want to reset to factory my ReadyNas 104, but I don´t want loss my data. I have 3 disk, 9TB in JOBD.   If I disconnect the three disks and do a factory reset, when I reconnect them I wil...
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  • xuco80's avatar
    xuco80
    Sep 04, 2018

    Hi Marc_V,

     

    Finally, I had to save all the information and reset to default factory values. Now it works perfectly again. Thank you very much anyway

xuco80's avatar
xuco80
Tutor
Aug 27, 2018

it does not show the applications and if I try to install one manually it gives me an error. There is a problem with the software.

mdgm-ntgr's avatar
mdgm-ntgr
NETGEAR Employee Retired
Aug 27, 2018

Have you tried a different web browser?

Have you downloaded the logs zip and checked the logs for clues (you can send the logs in if you like, see the Sending Logs link in my sig)?

    • mdgm-ntgr's avatar
      mdgm-ntgr
      NETGEAR Employee Retired
      Aug 27, 2018

      The logs zip would still contain relevant logs. Some of the logs are generated on demand and others even if they were "erased" would quickly be repopulated with info useful for troubleshooting. It would still be worth looking at those.

       

      Depending on what the problem is an OS Re-install might help. It leaves your data intact.

      • xuco80's avatar
        xuco80
        Tutor
        Aug 27, 2018

        I have reinstalled the OS and the applications still do not show.

        I sent you the logs.
        Thanks in advance

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