NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Grimjack
Aug 17, 2017Aspirant
RN 516 - Remove inactive volumes to use the disk #1,2,3,4,5,6
[sorry for bad/homemade english] There are already some post about my problem, but quite different solutions and I´m at the moment not really in to try whatever suggestions and maybe make bad thi...
- Aug 17, 2017
It looks like disk 3 failed at the end of the resync process (2:52:33), and the volume was degraded when you restarted it (5:42:44).
The log also shows that disk 5 was removed again after the restart 18:31:38. Were you doing anything with the NAS at about that time?
I suggest using paid support. If you purchased (new) between 1 June 2014 and 31 May 2016 you have courtesy chat support.
Grimjack
Aug 17, 2017Aspirant
Yes, when I discovered the issue I tried what, in panic, seemed as the most logic action; remove the new drive...
Have to wait ´til chat support here opens in about 12 hours.
Any educated guess...what are the chances I will be able to rebuild the raid and recover my data?
StephenB
Aug 17, 2017Guru - Experienced User
Grimjack wrote:
Any educated guess...what are the chances I will be able to rebuild the raid and recover my data?
I'm not sure about the odds. The disk 3 failure occured shortly before the resync completed. That tells me that the resync might have failed (despite the success message).
It's best to do nothing until they take a look.
Related Content
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!