NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
RN OS6.9.4 antivirus sending double virus emails
Besides all the existing reports of the antivirus being pretty useless, I've been getting two emails for every file detected. One with no space after the parenthesis and one with space. This doubles the number of emails. Very annoying.
Antivirus scanner found a threat (Win.Virus.Sality-6801258-0) in the file /data/home/jonathan/Android/s4
and
Antivirus scanner found a threat ( Win.Virus.Sality-6801258-0) in the file /data/home/jonathan/Android/s4
3 Replies
Replies have been turned off for this discussion
Marc_V wrote:
Hi jjcf89_2
Have you tried checking other softwares if it detects the same virus?
You can report false positives to this site. Once confirmed they will update the database.
Hope this helps!
Regards
You're a bit off topic. Yes, I've check maybe 12 files flagged by ClamAV using virustotal.com and reported them as false positives. No responses so far.
Back on topic. This is a bug report for the duplicate emails. Every file detected results in two emails, the only difference being a space in the reported virus. This doubles the number of emails and is very annoying.
Hi jjcf89_2
Good to hear you were able to report the false positives.
A new update definition was provided according to another thread and that resolved the issue on getting the email alerts.
I don't think the duplicate alerts has been observed on other users getting the alerts but it might have been due to ClamAV detecting two different virus/file. We tried checking but we do not receive duplicate emails.
Hope everything is doing fine now, any bugs within alerts we will make sure to report it.
Regards
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
