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Forum Discussion
RN102 6.4.0 official firmware update not posted? Still 6.2.5
My RN102 informs me the 6.4.0 is available so I used OS6's update mechanism - which left it at 6.2.5. I did this twice with no "upgrade" performed.
I then looked to manually download the file ...
JennC wrote:Hello Jophus,
Please use http://kb.netgear.com/app/answers/detail/a_id/29938 instead for downloading 6.4.0 firmware version.
Regards,
Thanks JennC. However Netgear are misleading users by stating a 6.4.0 update is available when the link clearly goes to 6.2.5. When will the correct Auto-notification update to 6.4.0 accurately link to the 6.4.0 update? Why notify of an update and link to an existing firmware version? Further - when will the official support site link to the correct firmware... on both the:
http://downloadcenter.netgear.com/en/product/RN10200#searchResults
and
http://support.netgear.com/product/RN10200
The "6.4.0" text links to a "6.2.5" file.
Come on guys... release it properly or don't release it at all!
Notwithstanding the posting of incorrect files on the Netgear support website - my RN102 won't upgrade when manually fed the 6.4.0 arm binary image.... stays at 6.2.5. The upgrade appears to work, askeing me to reboot.... but in my Ultra 6 log showed and entry:
| Wed Oct 7 2015 14:58:59 | System: Firmware was upgraded to 6.4.0. | |
| Wed Oct 7 2015 14:58:59 | System: ReadyNASOS background service started. | |
| Wed Oct 7 2015 14:55:16 | System: The system is rebooting. |
The RN102 just reboots, shows "6.2.5" on the splash and then asks me to update to 6.4.0 again........
Thu Oct 8 2015 10:07:05 | System: ReadyNASOS background service started. | |
| Thu Oct 8 2015 10:05:43 | System: The system is rebooting. | |
| Thu Oct 8 2015 9:59:34 | System: ReadyNASOS background service started. | |
| Thu Oct 8 2015 9:58:15 | System: The system is rebooting. | |
| Thu Oct 8 2015 9:52:57 | System: ReadyNASOS background service started. | |
| Thu Oct 8 2015 9:51:37 | System: The system is rebooting. | |
| Thu Oct 8 2015 9:49:10 | System: ReadyNASOS background service started. | |
| Thu Oct 8 2015 9:47:41 | System: The system is rebooting. | |
| Thu Oct 8 2015 9:36:53 | System: ReadyNASOS background service started. | |
| Wed Oct 7 2015 15:31:02 | System: System is shutting down. | |
| Wed Oct 7 2015 15:18:44 | System: ReadyNASOS background service started. | |
| Wed Oct 7 2015 15:17:21 | System: The system is rebooting. | |
| Wed Oct 7 2015 15:09:00 | System: ReadyNASOS background service started. | |
| Wed Oct 7 2015 15:07:37 | System: The system is rebooting. |
I have "upgraded" 6 times now without moving from 6.2.5. What is happening?
Hi, I have the same issue. Tried to install the 6.4.0 firmware automatically and manually several times but it´s still 6.2.5. I have tried different browsers (Firefox, Safari)
Hello fehler10,
Have you tried contacting support center? I see you still have one time exemption for the support.
Jophus Please contact support center too. You still have support warranty.
Regards,
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