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Forum Discussion
RN102 6.4.0 official firmware update not posted? Still 6.2.5
My RN102 informs me the 6.4.0 is available so I used OS6's update mechanism - which left it at 6.2.5. I did this twice with no "upgrade" performed.
I then looked to manually download the file ...
Hi,
Sorry, we fixed the downloadcenter to use the 6.4.0 binary instead of the 6.2.5 binary for the 6.4.0 release to ARM boxes. It should be the 6.4.0 binary now for those trying. The release notes page for 6.4.0 always listed correctly the 6.4.0 arm build. http://kb.netgear.com/app/answers/detail/a_id/29938
http://www.downloads.netgear.com/files/GDC/READYNAS-100/ReadyNASOS-6.4.0-arm.zip
If your unit is not getting 6.4.0 update request automatically, check your network setttings (DNS, gateway) and confirm it has internet access.
If you're having another issue like where the ReadyNASOS seems to be restarting constantly, you might want to contact support or private message a link to your logs so I can just review what is going on. This could be caused by your browser caching the 6.2.5 interface instead of requesting the 6.4.0 interface. Sending old calls for data retrieval in the UI when they've been updated to a new version could be a cause for this. Thanks.
Hello kohdee. This stil hasn't worked for me on my RN102.
I used Chrome yesterday to both:
Auto-update via OS6 web interface AND
download and manually update via "Settings" using the image file INSIDE the zip file
Today I re-downloaded manually and tried again both:
In Chrome (auto and manual update), and
Edge (auto and manual update)
My box has now "updated" 10 times and I am still on 6.2.5 - and it still prompts me to download the update.....
This is not a good experience so far, both with the inconsistent posting of the update between webpage/system by Netgear and the fact that it just won't work.
I will just stay on 6.2.5 until Netgear sorts it out. Is there a way to disable the auto update notification?
Thanks to Khodee for looking into my ReadyNAS issue via remote diagnostics. Seems the downloaded update does not exhibit the expected checksum - so update fails.
Multiple efforts to update show multiple checksums - meaning no two update files uploaded to the ReadyNAS are the same.... After investigating a network/Jumbo Frames issue and reverting back to 1500MTU, the update failed again.
Looks like this is specific to my RN102 A factory reset is not palatable, as this is a backup box for my main NAS. My legacy Ultra 6 updated fine to 6.4.0, with Jumbo Frames enabled - indicating it is not my network that is the issue - it is in the RN102 somewhere. The data on the RN102 also checks out - checksum compare of primary to backup files is equivalent.
Seems my RN102 is staying on 6.2.5 for the foreseeable future.
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