RN102 iTunes Server connects but is empty

Chewbacca: a breakthrough thanks to your tip. I've now created a share called "test" (good use of imagination) and renamed a single known good mp3 file to test.mp3. The iTunes server now works... for this single file!

My music folder contains 11.5gb over 2,000 files in 294 folders. Any suggestions how I can track down the rouge files?

I don't have console access to the NAS or access to any kind of Genie apps or tools.
Genie Marketplace is the other thing that is not working on my RN102!

Thanks for the advice that has got me this far

RN_Dan: Are all the files mp3? Ive seen some issues with a weird file name that would cause a issue. Is it music and podcasts?

What is the issue with Genie?

On the RN102 admin I click on "Apps" and my genie credentials are apparently accepted (I see the spinning progress icon).
It spins for several minutes and then seems timeout, the outcome is a blank area on the screen where I would expect to see a list of available apps.

I have tried to login at https://genie.netgear.com on a web browser this frequently times out at login, at best see a post login page that reads "no devices detected" or similar.

To test further I've created a separate account generated as part of netgear product registration (specified my RN102 serial number etc during registration). I get the same behaviour and outcome when I try this as an alterate Genie login, (alternate as in a different email account to the one I specified during the NAS first time install setup wizard)

My internet connection is ADSL via a Netgear DGN2200. (16mb down 1mb up).
This router is defect free and performs well, I see no dropped packets in the log.

If I need to setup specific firewall rules for Genie, they are not currently in place. I didn't see anything in the documentation to say firewall rules or port forwarding was necessary... I do not see the cloud icon under system overview, but I do see Internet connection and online as green under the Cloud settings. Perhaps this a clue, but I don't know what to try next...

This bug and the itunes issue kind of taking the joy away from my first and new NAS!

-- Dan

Please check that the path is correct? "/data/music" or "/data/Music"?
Just now I tested with "/data/music", iTunes Server connects but the folder is empty.
I don't know whether you meet this kind of situation?

Amidala: now I feel very foolish! Yes changing music for Music has fixed the problem! After lots of disk activity the entire library is now visible!
One for the FAQ, I didn't realise the NAS OS was case sensitive!

Thanks again, -- Dan

Genie Marketplace now working! I upgraded to 6.0.5 earlier in the week and disabled Genie because it still was not working.

I saw in another thread the tip to enter HTTPS and disable the 2nd port. This fixed the pop-up error message problems that arrived with 6.0.5.

This evening I have re-enabled Genie and it now appears to be working. Now just need to test buying and installing an App!