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Forum Discussion
tec-man
Dec 07, 2015Guide
RN102 will not upgrage firmware
I have a 102 running 6.2.5. I had tried (multiple times and methods) to upgrade to 6.4 without luck. After the reboot it is back to 6.2.5 with no errors in the log file. I also tried installing th...
- Apr 26, 2016
I got my PM from a Netgear Tech/Engineer. After a few back and forths, he remoted into my ReadyNAS and was able to force an upgrade.
Great support solving the problem. Hopefully he will get a hold of you and do same.
Paul
BrianL2
Dec 07, 2015NETGEAR Employee Retired
Hi tec-man,
Welcome to the community!
Are you doing the automatic or manual Firmware update? Perhaps use a different computer or web browsers.
Kind regards,
BrianL
NETGEAR Community Team
mdgm-ntgr
Dec 07, 2015NETGEAR Employee Retired
If that does not resolve it, have you checked the contents of initrd.log?
Does it show that the update failed?
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