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Forum Discussion
tec-man
Dec 07, 2015Guide
RN102 will not upgrage firmware
I have a 102 running 6.2.5. I had tried (multiple times and methods) to upgrade to 6.4 without luck. After the reboot it is back to 6.2.5 with no errors in the log file. I also tried installing th...
- Apr 26, 2016
I got my PM from a Netgear Tech/Engineer. After a few back and forths, he remoted into my ReadyNAS and was able to force an upgrade.
Great support solving the problem. Hopefully he will get a hold of you and do same.
Paul
mdgm-ntgr
Dec 07, 2015NETGEAR Employee Retired
If that does not resolve it, have you checked the contents of initrd.log?
Does it show that the update failed?
tec-man
Dec 08, 2015Guide
I have tried both manual and auto updating. Also the log shows rebooting and background task starting. No errors of any type.
paul
- AlexPeDec 08, 2015NETGEAR Expert
Hi Tec-man,
It is very likely that you are experiencing checksum issue that is resolved in 6.4.0+. To get you on the latest firmware version we will need to look into doing this workaround here ReadyNAS OS 6: RN100/RN2120 cannot update due to invalid checksum
With out seeing your logs I would assume this is the problem. If you download your logs and look at the initrd.log file it should confirm this issue.
Let me know if this helps,
AlexPe
- tec-manDec 09, 2015Guide
Here is the initrd.log:
[2015/10/25 08:59:54] Updated from ReadyNASOS 6.4.0 (ReadyNASOS) to 6.4.0 (ReadyNASOS).
[2015/10/25 09:04:56] Updated from ReadyNASOS 6.4.0 (ReadyNASOS) to 6.2.5 (ReadyNASOS).
[2015/10/25 09:17:12] Update image checksum mismatch (7d47463d9c9014d7dc3a1cd8b88d33a7/1e9082c99df4f8dba5adcec449a0d5d1)!
[2015/10/25 09:20:05] Update image checksum mismatch (7d47463d9c9014d7dc3a1cd8b88d33a7/2dfb97cd6c8d425736bebcc213bcc5b4)!
[2015/10/25 09:25:50] Update image checksum mismatch (7d47463d9c9014d7dc3a1cd8b88d33a7/86fa91f14f6c4ec062b68effdf2f11eb)!
[2015/10/25 15:04:41] Update image checksum mismatch (7d47463d9c9014d7dc3a1cd8b88d33a7/4652323bc013b2559ad1e1f730eac0ef)!
[2015/10/25 15:17:52] Update image checksum mismatch (7d47463d9c9014d7dc3a1cd8b88d33a7/d0b0af56664344b4b78e9feebd51bf4a)!
[2015/10/25 16:25:36] Update image checksum mismatch (fdb42adc37bd0b6b90a04244c1606484/b606f79ff94a5f689398455956a23237)!
[2015/10/25 16:27:31] Update image checksum mismatch (7d47463d9c9014d7dc3a1cd8b88d33a7/9336cc28fc2f58c4fa7c7a2d8a7de12c)!
[2015/12/07 15:13:11] Update image checksum mismatch (79a3ab2af50ba1e943a4c705e4745050/796e0bb0df93a21a3a2871e667fcce47)!
[2015/12/07 15:30:27] Update image checksum mismatch (79a3ab2af50ba1e943a4c705e4745050/f28e6fd3416df8da8d5255ae1e16926b)!
[2015/12/07 15:44:25] Update image checksum mismatch (79a3ab2af50ba1e943a4c705e4745050/2555341530b85218d7b747c681bb3b57)!
[2015/12/08 15:35:57] Update image checksum mismatch (79a3ab2af50ba1e943a4c705e4745050/bbb5061b27d3634c606d5e02fda797fd)!When I try to run complete-flash-update_1.0_armel.deb as prescribed by Netgear for the problem I get:
[15/12/08 18:47:10 EST] err:system:LOGMSG_APPLICATION_ADD_FAIL Failed to install application 'complete-flash-update_1.0_armel.deb'.
Any ideas ?
Paul
- mdgm-ntgrDec 09, 2015NETGEAR Employee Retired
Do you have a backup of your data?
At this point, I would suggest backing up your data, doing a factory default (wipes all data, settings, everything) and trying the procedure for the problem again.
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