Forum Discussion

Guide

Dec 07, 2015

Solved

RN102 will not upgrage firmware

I have a 102 running 6.2.5. I had tried (multiple times and methods) to upgrade to 6.4 without luck. After the reboot it is back to 6.2.5 with no errors in the log file. I also tried installing th...

Installation & Upgrade

tec-man
Apr 26, 2016
I got my PM from a Netgear Tech/Engineer. After a few back and forths, he remoted into my ReadyNAS and was able to force an upgrade.

Great support solving the problem. Hopefully he will get a hold of you and do same.

Paul

LorenzoG9

Aspirant

Apr 26, 2016

Hello to everybody,

I have the same problem of Tec-man, when i try to instal complete-flash-update_1.0_armel.deb, a message told me that it's impossible. BrianL, please, can you send me a Pm with solutions?

tec-man

Guide

Apr 26, 2016

I got my PM from a Netgear Tech/Engineer. After a few back and forths, he remoted into my ReadyNAS and was able to force an upgrade.

Great support solving the problem. Hopefully he will get a hold of you and do same.

Paul

BrianL2
NETGEAR Employee Retired
Apr 26, 2016
Hi tec-man,

We appreciate hearing your feedback and for letting us know that we're able to help you resolve your issue. We encourage you to mark the this read resolved by clicking the Accepted as Solution” button in one of the responses that you received.

Kind regards,

BrianL
NETGEAR Community Team
LorenzoG9
Aspirant
Apr 29, 2016
Hello,

please someone can help me? I can't upgrade the firmware of my RN102, i try to follow the guide with installation of file .db like apps, but without success. A massage told me that is impossible.

Thanks in advance
Lorenzo
JennC
NETGEAR Employee Retired
Apr 29, 2016
Hello Lorenzo,

If you have already tried this article, it is best you contact support center to get an L3 remote in to your NAS to force the firmware upgrade.

Regards,
LorenzoG9
Aspirant
May 02, 2016
Hi JennC,

many thanks for reporting of the article, following him I was able to update firmware.

Best regards
Lorenzo
BrianL2
NETGEAR Employee Retired
May 02, 2016
Hi LorenzoG9,

We appreciate your feedback and for letting us know that the information we provided has helped resolve your issue. We hope that you will continue to be an active member of the community.

Kind regards,

BrianL
NETGEAR Community Team