NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
RN104 - Stuck "Booting..." after automatic 6.4.0 upgrade.
Went to Boot Mode. Tried OS Reinstall. Tried Factory Reset. Pulled out the drives. Always end up stuck on 'Booting..." Please give us instructions on how to do a USB Recovery. Please don'...
Hi,
If you've bricked your chassis during upgrade, you can do the USB boot recovery tool from this KB article:
http://kb.netgear.com/app/answers/detail/a_id/29952
Review our KB for the steps.
Put the ReadyNAS 6.4.0 firmware into the marvell folder, insert a USB less than 8 GB and format it fat32, then open the tool and select the drive letter, click format again, then drill down to the RN100 series and execute the tool with 6.4.0 selected.Then during boot of your ReadyNAS, hold the backup button for around 10 seconds. Then the unit will blink repeatedly for some time and when it was successful, it will just shut off. Then remove the USB and try to boot normally again.The RN104 will tell you on the LCD that it is in USB recovery mode.I'll update the tool later for the new ReadyNAS units.I just updated the tool to include RN2xx series devices. It might take time to replicate on our CDN though.
Hi,
If you've bricked your chassis during upgrade, you can do the USB boot recovery tool from this KB article:
http://kb.netgear.com/app/answers/detail/a_id/29952
Review our KB for the steps.
Put the ReadyNAS 6.4.0 firmware into the marvell folder, insert a USB less than 8 GB and format it fat32, then open the tool and select the drive letter, click format again, then drill down to the RN100 series and execute the tool with 6.4.0 selected.
Then during boot of your ReadyNAS, hold the backup button for around 10 seconds. Then the unit will blink repeatedly for some time and when it was successful, it will just shut off. Then remove the USB and try to boot normally again.
The RN104 will tell you on the LCD that it is in USB recovery mode.
I'll update the tool later for the new ReadyNAS units.
I just updated the tool to include RN2xx series devices. It might take time to replicate on our CDN though.
Thanks for the link! I was able to follow your instructions and successfully recovered the RN104!
One caveat for others trying to recover: I had trouble booting from three different SD cards in three different USB adapters. I was finally able to boot using a dedicated USB memory stick.Use a flash memory instead of USB-to-SD card adapters. The USB boot recovery application on the ReadyNAS doesn't account for getting into the SD card portion.
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
