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RN104 - Stuck "Booting..." after automatic 6.4.0 upgrade.
Went to Boot Mode. Tried OS Reinstall. Tried Factory Reset. Pulled out the drives. Always end up stuck on 'Booting..." Please give us instructions on how to do a USB Recovery. Please don'...
Hi,
If you've bricked your chassis during upgrade, you can do the USB boot recovery tool from this KB article:
http://kb.netgear.com/app/answers/detail/a_id/29952
Review our KB for the steps.
Put the ReadyNAS 6.4.0 firmware into the marvell folder, insert a USB less than 8 GB and format it fat32, then open the tool and select the drive letter, click format again, then drill down to the RN100 series and execute the tool with 6.4.0 selected.Then during boot of your ReadyNAS, hold the backup button for around 10 seconds. Then the unit will blink repeatedly for some time and when it was successful, it will just shut off. Then remove the USB and try to boot normally again.The RN104 will tell you on the LCD that it is in USB recovery mode.I'll update the tool later for the new ReadyNAS units.I just updated the tool to include RN2xx series devices. It might take time to replicate on our CDN though.
One more thing to note on: Upgrading to 6.4.0 can be taxing on the RN100 series, since now 6.4.0 supports Quotas, in which the file system needs to now go calculate existing data and determine the existing quotas in use. This is probably a huge part of the process in upgrading your ReadyNAS 100 series devices. Also, we upgrade all your snapshots to the latest version. As such, upgrading an RN100 series device may be time consuming. Your startup will actually say "startup failed" if there is a problem with the actual boot. I recommend leaving the unit in the state for some time if you have just upgraded your unit and are experiencing the problem. It seems possible that elfworks' case that the upgrade to 6.4.0 specifically had a problem since not able to factory default, but in most scenarios, the upgrade will take some time.
Quick question about recovery on my RN102 (no display).
When I hold down the 'backup' button during boot both lights (power / backup) continuously flash. If this is the recovery process how long should they continue to flash until the unit shuts down?
Confirming the recovery USB disk goes in the front USB port?
Thanks!
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