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Forum Discussion
elfworks
Oct 07, 2015Tutor
RN104 - Stuck "Booting..." after automatic 6.4.0 upgrade.
Went to Boot Mode. Tried OS Reinstall. Tried Factory Reset. Pulled out the drives. Always end up stuck on 'Booting..." Please give us instructions on how to do a USB Recovery. Please don'...
- Oct 07, 2015
Hi,
If you've bricked your chassis during upgrade, you can do the USB boot recovery tool from this KB article:
http://kb.netgear.com/app/answers/detail/a_id/29952
Review our KB for the steps.
Put the ReadyNAS 6.4.0 firmware into the marvell folder, insert a USB less than 8 GB and format it fat32, then open the tool and select the drive letter, click format again, then drill down to the RN100 series and execute the tool with 6.4.0 selected.Then during boot of your ReadyNAS, hold the backup button for around 10 seconds. Then the unit will blink repeatedly for some time and when it was successful, it will just shut off. Then remove the USB and try to boot normally again.The RN104 will tell you on the LCD that it is in USB recovery mode.I'll update the tool later for the new ReadyNAS units.I just updated the tool to include RN2xx series devices. It might take time to replicate on our CDN though.
sanman969
Oct 08, 2015Tutor
Quick question about recovery on my RN102 (no display).
When I hold down the 'backup' button during boot both lights (power / backup) continuously flash. If this is the recovery process how long should they continue to flash until the unit shuts down?
Confirming the recovery USB disk goes in the front USB port?
Thanks!
kohdee
Oct 08, 2015NETGEAR Expert
The boot menu comes up pretty quick on the ARM boxes so you still want to continue and hold for 10 or so seconds, but at least 10. If your USB has an activity LED, you'll know when it starts to access the USB. If your USB has actiivty but then the unit never shuts down, there was a problem with the USB. It's a little harder to diagnose on the 2-bay unit since there is no LCD, but try a few USBs until it works. I have this problem myself, finding the right USBs laying around to get through the boot recovery.
I would personally recommend using the front USB port.
It depends on the speed of your USB, and it varies per unit. The RN100 series will take drastically longer than a rackmount or a more powerful unit.
I've also done it with USB 3.0 but have better luck with USB 1.0/2.0 sticks.
It basically takes the firmware file from the USB, extracts it, replaces files, syncs, unmounts, and shuts down the chassis.
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