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RN104 - Stuck "Booting..." after automatic 6.4.0 upgrade.
Went to Boot Mode. Tried OS Reinstall. Tried Factory Reset. Pulled out the drives. Always end up stuck on 'Booting..." Please give us instructions on how to do a USB Recovery. Please don'...
Hi,
If you've bricked your chassis during upgrade, you can do the USB boot recovery tool from this KB article:
http://kb.netgear.com/app/answers/detail/a_id/29952
Review our KB for the steps.
Put the ReadyNAS 6.4.0 firmware into the marvell folder, insert a USB less than 8 GB and format it fat32, then open the tool and select the drive letter, click format again, then drill down to the RN100 series and execute the tool with 6.4.0 selected.Then during boot of your ReadyNAS, hold the backup button for around 10 seconds. Then the unit will blink repeatedly for some time and when it was successful, it will just shut off. Then remove the USB and try to boot normally again.The RN104 will tell you on the LCD that it is in USB recovery mode.I'll update the tool later for the new ReadyNAS units.I just updated the tool to include RN2xx series devices. It might take time to replicate on our CDN though.
After building a larger freeNAS box to meet demand, I decided to back it up with a RN104 that's been sitting in the closet for a year or two. I installed WD Reds and the unit started without any problems. I noticed there was a newer firmware version available. I clicked the automatic update button and after an hour, knew the update failed. I attempted to perform a factory reset/OS install but the boot menu will only give me one option: Normal.
I did a Google search and saw that many folks were having the same problem, so after reading through a few threads and posts, I d/l the USB recovery tool and following instructions, have attempted to fix the brick. I have used three different types of USB flash drives (all brand names) and have loaded each update from 6.2.x - 6.4.0. Nothing works. At start, the 104 goes into USB boot mode (the blue backup and power button lights rapidly flash) for a couple of minutes, then to "Booting...." (the two lights stop flashing), then to USB recovery mode (the small disk activity light flashes for a couple of minutes, then stops), and that's as far as it gets.
So I can't access the boot menu at startup and the 104 refuses to accept a USB rescue. Is there anything else to try before this thing gets thrown in the trash?
Does the text on the LCD actually change to "USB Recovery Mode"?
I had a lot of trouble booting from different USB drives, and it only worked when the LCD display went from "Booting..." to "USB Recovery Mode."
If you do throw it in the trash, remember to use the steel handle on the back to get the full hammer throw power stroke... :)
Yeah, the LCD changes to USB Recovery, but it never powers off. If I remember the instructions...if the unit hasn't powered off within 20 minutes, the update didn't work.
That handle is definitely there for a reason and I think you figured it out! :)
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